Cody Townsend
Smiths Station,AL
Summary
Retail manager with over 17 years of experience in sales management and customer service, excelling in leadership roles and team development. Expert in optimizing operations and achieving financial goals through strategic inventory management and pricing. Committed to fostering a collaborative work environment and leveraging extensive expertise to drive team success and business growth.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Meat Manager
Gas n Go
01.2025 - Current
- Manage the meat department, ensuring smooth daily operations and adherence to company standards.
- Perform meat cutting, packaging, and sales to meet customer needs and maintain product quality.
- Oversee inventory management and ordering to ensure optimal stock levels and minimize waste.
- Provide excellent customer service, addressing inquiries and ensuring satisfaction.
Service Advisor
Neal Brothers
09.2024 - 12.2024
- Drafted precise work orders and priced parts for vehicle repairs, enhancing service efficiency.
- Developed accurate customer estimates, improving transparency and trust.
- Advised customers on essential repairs, boosting approval rates and customer satisfaction.
Meat Manager
Publix Supermarkets
12.2023 - 09.2024
- Led a team to optimize daily meat department operations, enhancing efficiency and service quality.
- Managed inventory to minimize waste and control costs, achieving measurable financial benefits.
- Developed employee schedules for optimal coverage, ensuring seamless department functionality.
- Trained team members in customer service, fostering a collaborative and supportive environment.
Assistant Meat Manager
Publix Supermarkets
09.2016 - 01.2024
- Supervised meat department, ensuring compliance with company standards and customer satisfaction.
- Developed a cohesive team, enhancing department efficiency and employee engagement.
- Managed inventory orders, maintaining optimal stock levels to meet customer needs.
- Executed precise meat cutting and product preparation, boosting sales and customer appeal.
Meat Cutter
Winn-Dixie
05.2008 - 05.2016
- Expertly cut meat to fulfill customer requests and store standards.
- Enhanced customer satisfaction through precise cuts.
- Utilized specialized tools to ensure quality and safety.
- Resolved customer inquiries with knowledgeable advice.
- Contributed to increased sales by maintaining product quality.
Education
HIGH SCHOOL DIPLOMA -
Smiths Station High School
Smiths StationSkills
- Team Management
- Customer Service
- Meat Cutting
- Budgeting
- Accountability
- Trouble shooting
- Equipment
- Food Safety
- Staff training
- Safety management
- Management
- Leadership
- Microsoft Excel
- Inventory Control/
- Forecasting
Certification
Food Handler Certification, Certified in food handling practices to ensure safety and compliance with health regulations.
Timeline
Meat Manager
Gas n Go
01.2025 - Current
Service Advisor
Neal Brothers
09.2024 - 12.2024
Meat Manager
Publix Supermarkets
12.2023 - 09.2024
Assistant Meat Manager
Publix Supermarkets
09.2016 - 01.2024
Meat Cutter
Winn-Dixie
05.2008 - 05.2016
HIGH SCHOOL DIPLOMA -
Smiths Station High School