Cody Wheeler
Merrillville
Summary
Friendly and compassionate with talent for effective communication and patient interaction. Possesses solid understanding of patient care protocols and proficiency in managing patient information and coordinating care services. Dedicated to improving patient experiences and ensuring seamless care delivery.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Patient Care Coordinator
Great Lakes Dental Partner
03.2025 - Current
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
- Delivered excellent patient experiences and direct care.
- Coordinated scheduling of appointments to maximize healthcare providers' availability and patient convenience.
Front Desk Coordinator/ Marketing Coordinator
Empire Dental Specialty Group
02.2024 - Current
Patient Care Technician/Tech
Beavercreek Vision Center
04.2023 - 02.2024
- I sign patient in on a computer
- Verify insurance information with insurance company
- That we can bill the insurance company
- I pre test patient for the doctor
- I auto refract to get some measurements on the patient eyes
- Then we use a machine to do Photos on Optus
Education
Certificate of Medical Billing & Coding - Certificate of Medical Billing & Coding
University of Cincinnati
Cincinnati, OH08-2025
High School Diploma -
Xenia High School
Xenia, OH05-2021
Skills
- Medical billing
- Insurance verification
- Patient scheduling
- Electronic health records
- Time management
- HIPAA compliance
- Organizational skills
- Patient relations
- Scheduling
- Medical terminology
- Patient records management
- Follow-up care
- Policy compliance
- Medical data collection
Certification
CPR
- Basic Life Support Certificate (BLS) - American Heart Association or Red Cross.
Timeline
Patient Care Coordinator
Great Lakes Dental Partner
03.2025 - Current
Front Desk Coordinator/ Marketing Coordinator
Empire Dental Specialty Group
02.2024 - Current
Patient Care Technician/Tech
Beavercreek Vision Center
04.2023 - 02.2024
Certificate of Medical Billing & Coding - Certificate of Medical Billing & Coding
University of Cincinnati
High School Diploma -
Xenia High School
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