Cody Williams
Seward ,NE
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
6
6
years of professional experience
Work History
Finance and Sales Guide
Anderson Auto Group
05.2021 - Current
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Construction Assistant
Saafeld Construction
05.2018 - 05.2021
- Loaded, unloaded, and moved material to and from storage and production areas.
- Followed orders closely to help prepare for jobs, ready sites, complete assignments and clean up work areas at completion.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Identified and fixed issues during phases of production.
Corrections Corporal
Nebraska Department Of Correctional Services
03.2020 - 09.2020
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Conducted routine and emergency head counts.
Education
Bachelor of Arts - Graphic Design
Concordia University of Nebraska
Seward, NE05.2021
Skills
- Business Development
- Account Development
- Client Account Management
- Negotiation Tactics
- Strategy Development
- Complex Problem-Solving
Timeline
Finance and Sales Guide
Anderson Auto Group
05.2021 - Current
Corrections Corporal
Nebraska Department Of Correctional Services
03.2020 - 09.2020
Construction Assistant
Saafeld Construction
05.2018 - 05.2021
Bachelor of Arts - Graphic Design
Concordia University of Nebraska