Cody Yeater
Redmond,Oregon
Summary
Dynamic Sales & Service Professional with a proven track record at Les Schwab Tires, excelling in customer retention and team collaboration. Skilled in CRM and inventory management, I consistently drove data-driven sales goals while enhancing team efficiency through effective training and leadership. Committed to delivering exceptional service and resolving conflicts effectively.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales & Service Professional
Les Schwab Tires
08.2021 - Current
- Assisted customers in selecting products to meet their specific needs
- Provided support in resolving customer inquiries and issues
- Learned product features and benefits to enhance sale conversations
- Maintained weekly inventory management & order placement
- Provided leadership & guidance to team members in executing their trusted tasks
- Regularly developed a daily action plan to coordinate tasks, streamline workflow, and support team efficiency
- Consistently tracked monthly budgets, labor costs, monitored year-over-year trends to set realistic, and data driven sales goals
- Participated in product launch meetings and relayed critical information over to the team for implementation
- Always led by example, working hands-on with the team to reinforce correct procedures and drive successful task execution
Lube Service Technician
Rocky Mountain Oil Change Center
07.2019 - 07.2021
- Performed routine lube services on various vehicle types, ensuring adherence to safety standards.
- Conducted thorough inspections to identify maintenance needs and recommend appropriate services.
- Maintained accurate records of services performed and parts used to ensure compliance with company policies.
- Assisted in training new technicians on equipment operation and safety protocols to enhance team efficiency.
- Was trusted with maintaining proper operation of the car wash, including equipment upkeep, and vehicle workflow through the car wash
Education
Lewis Palmer High School
Monument, COSkills
- Sales presentations
- CRM proficiency
- Cold calling
- Team member performance tracking
- Customer retention strategies
- Product Knowledge
- Team collaboration
- Budget awareness
- Inventory management
- Conflict resolution
- Problem solving
Certification
- I have earned a Tire Industry Association (TIA) certification, demonstrating knowledge in proper tire service, safety procedures, and maintaining industry standards.
Timeline
Sales & Service Professional
Les Schwab Tires
08.2021 - Current
Lube Service Technician
Rocky Mountain Oil Change Center
07.2019 - 07.2021
Lewis Palmer High School
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