Cokie Seitz
Montpelier,VT
Summary
Detail-oriented professional with experience in customer service and team dynamics. Known for possessing a strong work ethic and being a natural self-starter, contributing to positive customer and patient experiences, and efficient operations in retail and hospitality settings.
Overview
5
5
years of professional experience
Work History
Patient Service Representative
Shippee Family Eye Care
114 Mainstreet, Montpelier, VT
05.2026 - 09.2026
- Providing exceptional customer service by addressing patient concerns and resolving issues promptly.
- Assisting patients with insurance verification and billing inquiries, ensuring accurate information exchange.
- Educating patients on eye care products and services, enhancing their understanding of treatment options.
- Collaborating with medical staff to streamline communication and improve overall patient experience.
- Maintaining organized patient records using electronic health record (EHR) systems for efficient retrieval.
Retail Sales Associate
ROAM VERMONT
Montpelier, Vermont
11.2024 - 05.2026
- Assisting customers with product selections and inquiries
- Operating point-of-sale systems for transactions and returns
- Organizing displays to attract customers and promote sales
- Stocking shelves with merchandise and ensuring proper display standards
Camp Counselor
Summer Sizzling Saints
Barre, Vermont
07.2021 - 07.2022
- Supervising daily camper activities, ensuring safety and fostering engagement
- Organizing and leading recreational games, enhancing teamwork and social skills among campers
- Monitoring camper behavior, providing guidance that reinforced personal responsibility
- Maintaining cleanliness of shared spaces to promote a healthy camp environment
Busser/Hostess
J. Morgan's Steakhouse
Montpelier, Vermont
04.2021 - 07.2022
- Managing reservation system to streamline table assignments and improve guest flow
- Assisting servers by promptly delivering food and beverages to enhance dining experience
- Clearing tables and prepared dining area, ensuring readiness for incoming guests
- Organizing cutlery, glassware, and dishware for efficient service
- Training new bussers on procedures, menu details, and customer service standards
Education
High School Diploma -
Montpelier High School
Montpelier, VT06-2023
Digital Media Arts Graduate -
Central Vermont Career Center
Barre, VT06-2022
Skills
- Insurance verification
- HIPAA compliance
- Medical terminology
- Customer service
- Patient billing
- Patient scheduling
- Team collaboration
- Trustworthiness
- Strong work ethic
- Cash handling
References
References available upon request.
Timeline
Patient Service Representative
Shippee Family Eye Care
05.2026 - 09.2026
Retail Sales Associate
ROAM VERMONT
11.2024 - 05.2026
Camp Counselor
Summer Sizzling Saints
07.2021 - 07.2022
Busser/Hostess
J. Morgan's Steakhouse
04.2021 - 07.2022
Digital Media Arts Graduate -
Central Vermont Career Center
High School Diploma -
Montpelier High School