Colby Cadman
New York
Summary
Highly personable hospitality professional with a proven track record at The Polo Bar, excelling in guest relations and inventory management. Recognized for enhancing guest satisfaction through attentive service, and effective time management. A detail-oriented team player, committed to fostering everlasting experiences and driving repeat business to high-profile clientele in a fast-paced restaurant environment.
Overview
3
3
years of professional experience
Work History
HOST
The Polo Bar
New York
08.2023 - Current
- Conduct inventory counts for all restaurant supplies, including tableware, and uniforms.
- Support the Maitre D' with managing reservation request emails.
- Supervise overall guest satisfaction, and facilitate smooth communication regarding seating arrangements.
- Respond to guest inquiries and requests efficiently, and with a positive, friendly attitude.
OFFICE PRODUCTION ASSISTANT
Magilla Entertainment
New York
10.2022 - 06.2023
- Executed administrative tasks, including booking flights and hotel rooms, writing daily reports, scheduling COVID tests for field teams, and filing for location permits for senior leadership.
- Reconciled all credit card receipts, petty cash, and reimbursements through Cashet, and submitted them to accounting.
- Created and maintained schedules and contact sheets for field teams.
- Managed and uploaded appearance, location, and material releases into Dropbox and ReleaseMe.
- Notable projects: Beachfront Bargain Hunters: Renovation (HGTV), Moonshiners (Discovery+), American Spirit Revival (Discovery+), Moonshiners: Master Distiller (Discovery+).
HOST/SERVER
Salma
New York
12.2021 - 03.2022
- Managed all reservations and walk-ins in an efficient and professional manner
- Developed lasting relationships with guests through attentive service and engaging conversation, resulting in repeat business
- Collaborated with kitchen-staff to manage in-restaurant, to-go and pick up orders to ensure timely delivery of meals
- Developed a strong understanding of menu items, allowing for detailed and accurate descriptions to guests
- Managed 10+ tables at a time while ensuring all guests had an enjoyable dining experience
Education
Bachelor of Arts - International Relations, Economics
Gonzaga University
Spokane, WA05-2020
International Student Exchange Program - International Relations, Japanese Foreign Policy, Japanese Modern Culture
Akita International University
Japan12-2018
Skills
- Guest relations
- Inventory management
- Reservation management
- Administrative support
- Attention to detail
- Team player
Websites
References
References available upon request.
Timeline
HOST
The Polo Bar
08.2023 - Current
OFFICE PRODUCTION ASSISTANT
Magilla Entertainment
10.2022 - 06.2023
HOST/SERVER
Salma
12.2021 - 03.2022
Bachelor of Arts - International Relations, Economics
Gonzaga University
International Student Exchange Program - International Relations, Japanese Foreign Policy, Japanese Modern Culture
Akita International University
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