Colby Davis
Yakima,WA
Summary
Results-driven, accustomed to overseeing operations with strong attention to detail. History of meeting demanding group objectives through employee training, motivation and performance management. Working knowledge of optimal practices.
Overview
18
18
years of professional experience
Work History
Implementation Analyst Lead/Operations
Motorola Solutions, Inc
01.2021 - Current
- Assign Flex Projects to Implementation Analyst’s
- Manage all West Region Flex Projects from start to finish
- Coordinate with Project Managers with creating Schedules for both our IA’s and Training Team
- Help define project scope, goals and deliverables
- Define tasks and required resources
- Create schedule and project timeline
- Drive critical initiatives and value-added projects
- Seek out opportunities for team and resource development
- Stretch the capabilities and skill sets of teams and teammates
- Experienced in using Bomgar
Implementation Analyst
Motorola Solutions, Inc – FLEX
11.2019 - Current
- Conduct Business Process Reviews – Analyze what they currently are doing
- Conduct all application administration training as it relates to the FLEX product
- Discuss software setup and usage options with customers based on their process’ and needs and determining/recommending ways to streamline processes
- Provide insight and examples of how the software can be utilized to streamline and convert to paperless processes, for better use of their time
- Assist agencies in making agency specific training guides and documents
- Work directly with customers to aid in the transition
- Suggest ways to ensure that agencies get out the desired data/statistics
- Manages projects from inception to completion
Senior Training Specialist III
Motorola Solutions
11.2016 - 11.2019
- Conducting on-site training for Flex Software and designed third party software
- Presenting training on a variety of classroom training methods, including lecture, PowerPoint, flip chart etc
- Completing department required reports
- Manage communication with customer contacts, related to training
- Coordinating between trainers
- Training on Law mobile, report writing, evidence, case management, civil process, mapping, records management, jail management, crime analysis, license & permits, personnel module, equipment and inventory modules
- Consults agencies on their current functionalities of their current software
- While preparing a report about the agencies and their needs or wants
- Perform System Administration setups & Trainings
- Law Enforcement Administration Setups
- Jail/Corrections Administration Setups
- Remote/Bomgar
Product Instructor
Motorola Solutions-FLEX
08.2015 - 11.2016
- Applied various teaching aids to minimize learning gaps and instruct and motivate students.
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
- Observed other instructors and lecturers, gathering valuable techniques to be implemented into future lectures and courses.
Acting Corrections Lieutenant
Yakama Nation Corrections
03.2014 - 08.2015
- Management and Supervision of Correctional Sergeants and Officers
- Maintains Monthly Reporting
- Performs Related duties in overseeing all inmate in facility.
Corrections Sergeant
Yakama Nation Corrections
01.2012 - 03.2014
- Supervised 12 employees and performance of tasks and managed 60 offenders.
- Completed daily work report sheets and delegated tasks to employees.
- Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
- Handled inmate counts
Lead Enforcement Officer
Yakama Nation
Yakima, WA
01.2012 - 03.2014
- Enforces order on Sex Offender's Compliance & Non-Compliance
- Enforces Federal & State Laws
- Prepared warrants with the assistance of the US Marshals Office
- Community Notification & Public Education
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution
- Managed team of employees, overseeing hiring, training, and professional growth of employees
- Carried out day-to-day duties accurately and efficiently
Corrections Officer
Yakama Nation Corrections
11.2010 - 01.2012
- Effectively interacted with staff, offenders, visitors and public to maintain security within facility.
- Maintained safety and security of staff and public by applying defensive techniques and physical restraints.
- Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
- Monitored radio transmissions between staff to respond immediately to directions and emergencies.
Reserve Police Officer
Selah Police Department
01.2008 - 09.2010
- Talked regularly with citizens to establish rapport and become familiar presence in area.
- Investigated and reported crimes, accidents, offenses and damage to property.
- Answered emergency calls for help from citizens and business owners.
- Secured crime scenes, gathered evidence and questioned witnesses.
Education
Associates - Criminal Justice/ Applied Science
Yakima Valley Community College
Yakima, WA2009
Skills
Project Implementation/Integration
Team Management
Time Management
Experience Flex Software Knowledge
Timeline
Implementation Analyst Lead/Operations
Motorola Solutions, Inc
01.2021 - Current
Implementation Analyst
Motorola Solutions, Inc – FLEX
11.2019 - Current
Senior Training Specialist III
Motorola Solutions
11.2016 - 11.2019
Product Instructor
Motorola Solutions-FLEX
08.2015 - 11.2016
Acting Corrections Lieutenant
Yakama Nation Corrections
03.2014 - 08.2015
Corrections Sergeant
Yakama Nation Corrections
01.2012 - 03.2014
Lead Enforcement Officer
Yakama Nation
01.2012 - 03.2014
Corrections Officer
Yakama Nation Corrections
11.2010 - 01.2012
Reserve Police Officer
Selah Police Department
01.2008 - 09.2010
Associates - Criminal Justice/ Applied Science
Yakima Valley Community College