Colby Potts
Lake City,SC
Summary
Committed and professional service advisor with proven ability to effectively manage customer inquiries, provide accurate advice and ensure customer satisfaction. Excellent communication and problem-solving skills for providing customers with best possible service.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
Work History
Teleperformance/Customer Service
Colby Potts
01.2024 - Current
- Increased team productivity with effective communication and collaboration strategies.
- Managed a high volume of customer inquiries, demonstrating excellent problem-solving skills to resolve concerns quickly.
- Delivered outstanding customer support by providing prompt, courteous assistance during all interactions with clients.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Responded to customer requests efficiently and with knowledgeable assistance.
Cashier/Customer Service
Kohl's
08.2023 - 10.2023
- I was a cashier and done customer services
Omni Associate
Kohl's
09.2022 - 12.2022
- My position was Omni Operation, i worked independently to execute order requests including location, prepping and packing of the merchandise according to company standards
Housekeeping
Hampton Inn & Suites
09.2020 - 11.2021
- Stock and prepare room attendant cart
- Enter guest rooms following procedures for ensuring vacancy
- Clean and sanitize guest rooms following use of safe chemical procedures
- Change bedding, dust furnitures, remove garbage, vacuum
- Replenish guest amenities and supplies
- Clean rooms in a timely manner
- Performed room turndown for guests
- Demonstrated teamwork
- Reported maintenance problems and or safety hazards
Education
High school diploma - undefined
Pennsylvania Cyber Charter School
Philadelphia, PA 08.2013 - 05.2018
Skills
Merchandising
Retail Sales
Cashiering
Order Picking
Cleaning Experience
Packaging
Customer Service
Sales
Time management
Professionalism
Effective communication
Timeline
Teleperformance/Customer Service
Colby Potts
01.2024 - Current
Cashier/Customer Service
Kohl's
08.2023 - 10.2023
Omni Associate
Kohl's
09.2022 - 12.2022
Housekeeping
Hampton Inn & Suites
09.2020 - 11.2021
High school diploma - undefined
Pennsylvania Cyber Charter School
08.2013 - 05.2018