Colby Swain
Tampa,USA
Summary
Proven Senior Account Executive with a track record of driving revenue growth and enhancing customer satisfaction at Total Quality Logistics. Excelled in account management and negotiation, achieving a 52% year-over-year revenue increase. Skilled in CRM proficiency and fostering client relationships, demonstrated by spearheading $1.6 million in new business.
Overview
4
4
years of professional experience
Work History
Senior Account Executive
Total Quality Logistics
Columbus, USA
05.2022 - Current
- Manage client accounts, drive revenue growth, and enhance customer satisfaction.
- Develop strategic plans that result in measurable revenue increases and client retention.
- Consistently outpaced weekly revenue goals, resulting in a 52% year-over-year revenue increase.
- Analyze market trends to identify new business opportunities, and optimize sales strategies.
- Collaborate with cross-functional teams to deliver tailored solutions, improving client outcomes.
- Resolve complex client issues promptly, maintaining high levels of client satisfaction.
- Spearheaded the acquisition and management of $1.6 million in business in 2024.
- Mentored and trained new sales representatives, contributing to $900,000 in new revenue.
Sales Executive
Collins Mobile
Circleville, USA
05.2021 - 05.2022
- Exceeded monthly sales goals by an average of 62% through targeted client outreach and relationship management.
- Analyzed customer trends to identify new business opportunities, resulting in an 8% team revenue growth.
- Provided exceptional customer service, leading to a 98% client satisfaction rate.
Education
Business
Ohio Christian University
05.2022
Psychology
Wittenberg University
05.2021
Skills
- Revenue growth
- Account Management
- Negotiation
- Operations
- Cold calling
- CRM proficiency
- Sales quota achievement
Accomplishments
- Managed client accounts, driving revenue growth and enhancing customer satisfaction.
- Developed strategic plans that resulted in measurable revenue increases and client retention.
- Analyzed market trends to identify new business opportunities and optimize sales strategies.
- Collaborated with cross-functional teams to deliver tailored solutions, improving client outcomes.
- Resolved complex client issues promptly, maintaining high levels of client satisfaction.
- Exceeded monthly sales goals by an average of 62% through targeted client outreach and relationship management.
- Analyzed customer trends to identify new business opportunities, resulting in an 8% team revenue growth.
- Provided exceptional customer service, leading to a 98% client satisfaction rate.
- Summit Club Award Winner - Given to the top 10 sales achievers in a given quarter.
References
References available upon request.
Timeline
Senior Account Executive
Total Quality Logistics
05.2022 - Current
Sales Executive
Collins Mobile
05.2021 - 05.2022
Business
Ohio Christian University
Psychology
Wittenberg University
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