Colby Thornton Walker
Hoover,Alabama
Summary
Driven professional with strong work ethic and adaptability. Demonstrates exceptional interpersonal skills, excels in independent work, and rapidly acquires new skills. Committed to contributing to team success and advancing organizational objectives.
Overview
10
10
years of professional experience
Work History
Hood Technician
Express oil change
hoover
01.2022 - 01.2025
- Assisted in hood maintenance and tire installation as a technician in various roles.
- Adapted to various working environments by supporting multiple stores during employee shortages.
- Provided assistance across oil pit, customer service, and mechanical department to meet operational needs.
- Applied car knowledge to educate customers on vehicle functions and necessary future maintenance.
- Hood tech, Pit man and tire guy when needed
- Always willing to help where I was needed being in the oil pit, up top helping customers and in the mechanical department when they needed help with tires.
- Flexible with working environments- was sent to multiple different stores to help with shortages of employees
Private First Class
Alabama Army National Guard
Birmingham, AL
01.2018 - 01.2023
- Adhered to strict time schedules and deadlines to facilitate timely operations.
- Prepared, transmitted, received, and recorded messages to ensure clear communication.
- Ensured proper function of power generators to maintain uninterrupted facility operations.
- Performed technical functions with efficiency, accuracy, and attention to detail
Customer Engagement Specialist
Field and Stream
Birmingham, AL
01.2020 - 01.2022
- Enhanced customer satisfaction through effective communication and support
- Cultivated relationships with clients to enhance loyalty and satisfaction
- Addressed customer needs
- Built rapport with colleagues to improve teamwork and communication
Grocery Clerk
Publix
Birmingham, AL
01.2019 - 01.2020
- Facilitated positive customer experiences to enhance satisfaction
- Operated back room equipment, ensuring efficient stock management and safety compliance
- Employed customer service techniques to assist clients effectively. - Used effective motor operating skills
- Executed motor operating skills to facilitate smooth operations. to improve service efficiency
Referee
Next Level Extreme Air Sports
Birmingham
01.2015 - 01.2018
- Gained insights into customer relations to enhance service delivery
- Contributed to ongoing business expansion
- Worked as part of a team to ensure the safety of clients
- Utilized advanced leadership and communication skills to coordinate with coworkers.
Education
Certificate - Auto Body Restoration
Lawson State Community College
Bessemer, AL25C - Radio-Operator Maintainer
Fort Gordon
August, GAArmy Basic Training -
Fort Leonard Wood
Fort Leonard Wood, MOSpain Park High School
Hoover, ALSkills
- Customer service
- Technical troubleshooting
- Parts inventory
- Safety compliance
- Collaboration
- Planning
- Calm under pressure
- Equipment maintenance
- Vehicle inspection
Timeline
Hood Technician
Express oil change
01.2022 - 01.2025
Customer Engagement Specialist
Field and Stream
01.2020 - 01.2022
Grocery Clerk
Publix
01.2019 - 01.2020
Private First Class
Alabama Army National Guard
01.2018 - 01.2023
Referee
Next Level Extreme Air Sports
01.2015 - 01.2018
Certificate - Auto Body Restoration
Lawson State Community College
25C - Radio-Operator Maintainer
Fort Gordon
Army Basic Training -
Fort Leonard Wood
Spain Park High School