COLE CARSON JR
Whitwell,TN
Summary
Dynamic and dedicated professional with a strong background in customer service at Food City, recognized for exceptional issue resolution and relationship-building skills. Proven ability to maintain high accuracy in cash handling and payment processing, while demonstrating integrity and attention to detail in all tasks. Committed to enhancing customer experiences and promoting a positive environment.
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier
Food City
Kimball, TN
03.2025 - 09.2025
- Process transactions accurately using point-of-sale systems.
- Provide exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintain clean and organized checkout area to enhance customer experience.
- Assist in training new cashiers on procedures and best practices.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Operated cash register efficiently during busy store hours.
- Handled customer transactions and processed payments accurately.
- Assisted customers with product inquiries and store navigation.
- Trained new cashiers on operating procedures and customer service standards.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Janitor
Daly Automotive
Munford, TN
03.2023 - 05.2024
- Cleaned and sanitized various facilities, ensuring compliance with safety and health standards.
- Operated cleaning equipment such as scrubbers, vacuums, and pressure washers effectively.
- Assisted in maintaining inventory of cleaning supplies and reported shortages to management.
- Followed established protocols for waste disposal and recycling practices to promote sustainability.
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cleaning and sanitizing
- Customer relations
- Written and verbal communication
- Cash register systems
- Payment processing
- Issue resolution
- Attention to detail
- Complex Problem-solving
- Point-of-sale operation
- Safety compliance
- Cleaning procedures
- Cash handling
- Relationship building
- Scanner operations
- Multitasking and organization
- ID verification
Certification
OHSA Certified
Timeline
Cashier
Food City
03.2025 - 09.2025
Janitor
Daly Automotive
03.2023 - 05.2024