Cole Connor
Fort Myers
Summary
Proven leader in retail operations, adept at enhancing customer experience and streamlining store functions. At Worldwide Golf Shops, spearheaded initiatives that significantly elevated customer satisfaction and efficiency in inventory management. Skilled in fostering loyal customer bases and maintaining high standards of store presentation, blending exceptional customer service skills with robust operational knowledge.
Overview
8
8
years of professional experience
Work History
Assistant Store Manager
Worldwide Golf Shops
10.2023 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
Tennis Maintenance
Dunes Golf & Tennis Shop
11.2021 - 01.2023
Golf Cart Attendant
Shell Pointe
05.2017 - 06.2020
Education
High School Diploma -
Bishop Verot Catholic High School
Fort Myers, FL05-2016
Skills
- Customer service
- Customer experience
- Retail operations
- Store operations
Timeline
Assistant Store Manager
Worldwide Golf Shops
10.2023 - Current
Tennis Maintenance
Dunes Golf & Tennis Shop
11.2021 - 01.2023
Golf Cart Attendant
Shell Pointe
05.2017 - 06.2020
High School Diploma -
Bishop Verot Catholic High School
Similar Profiles
Jaxson ChristiansenJaxson Christiansen
Assistant Manager at Worldwide Golf Shops (Uinta Golf Riverdale)Assistant Manager at Worldwide Golf Shops (Uinta Golf Riverdale)
Olivia BuckleyOlivia Buckley
Sales Associate at WorldWide Golf ShopsSales Associate at WorldWide Golf Shops
Tanya MunozTanya Munoz
AP SPECIALIST at Worldwide Golf ShopsAP SPECIALIST at Worldwide Golf Shops