Cole Curtiss
Waxhaw,NC
Summary
Dedicated employee with strong customer service skills. I have a background in being reliable and dealt with conflict resolution, enhancing customer satisfaction and transaction efficiency.
Overview
2
2
years of professional experience
Work History
Cashier
Chick-fil-A
Lakewood, CO
09.2023 - 05.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of the front counter and dining area.
- Assisted in training new cashiers on operational procedures and customer engagement techniques.
- Greeted customers entering store and responded promptly to customer needs.
- Collaborated with team members to optimize workflow during peak hours, enhancing service speed.
Volunteer
Golden High School NHS
Golden, CO
09.2023 - 05.2025
- Organized community service events promoting student engagement and leadership development.
- Collaborated with peers to develop outreach programs enhancing school spirit and participation.
- Assisted in coordinating fundraising activities, increasing financial support for local charities.
Education
Bachelor of Science - Civil Engineering
Clemson University
Clemson, SC05-2029
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Team collaboration
- Reliability and punctuality
- Customer relations
- Order taking
- Professionalism and courtesy
- Product knowledge
- Conflict resolution
Accomplishments
- I was able to work towards and complete the requirements to become a Team Trainer. This meant that I was able to work with new employees to help grow their understanding of their job, and it helped me improve my communication with coworkers.
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Cashier
Chick-fil-A
09.2023 - 05.2025
Volunteer
Golden High School NHS
09.2023 - 05.2025
Bachelor of Science - Civil Engineering
Clemson University