Summary
Overview
Work History
Education
Skills
Timeline
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Cole Dobesh

Waconia,MN

Summary

Customer-oriented team member with strong background in customer relations and administrative support. Seamlessly provides check-in and check-out processes and assists guests in friendly, courteous manner. Committed to leaving great, lasting impression.

Overview

5
5
years of professional experience

Work History

Guest

Advocate, Target
09.2020 - Current
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences
  • Investigated and resolved customer inquiries and complains quickly
  • Trained new personnel regarding company operations, policies and services
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels
  • Helped customers complete purchases, locate items and join reward programs.

Sales Representative

Blue Raven Solar
10.2023 - 12.2023
  • Leverage personal network, social media, and door-knocking efforts to create sales opportunities.
  • Educating potential customers on the benefits of solar with personalized proposals.
  • Personalized follow-up with customers to ensure their transition to Solar goes as seamlessly as possible.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Developed and implemented sales strategies to increase profits.

Outreach Specialist

Ezra's Enterprises LLC
03.2022 - 11.2022
  • Responsible for engaging potential clients through various channels, including email, social media, and other online platforms.
  • Expanded program reach by conducting research on emerging trends in community outreach methods, adapting strategies accordingly.
  • Promoted a positive organizational image through professional representation at conferences, community events, and local meetings.
  • Built trust with clients by consistently following up on progress and offering additional support when needed, fostering long-lasting relationships.

Crew Member

McDonald's Restaurant
03.2019 - 10.2019
  • Provided excellent customer service by greeting customers and meeting quality expectations
  • Took orders, prepared meals and collected payments
  • Kept food preparation area, equipment and utensils clean and sanitary
  • Worked front counter, drive-thru and other areas
  • Collaborated with team members to complete orders
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.

Education

High School Diploma -

Waconia High School
Waconia, MN
04.2022

Skills

  • Product Upselling
  • Service Promotion
  • Adaptability and flexibility
  • Positive attitude
  • Computer literacy
  • Customer service orientation
  • Telephone etiquette
  • Problem-solving abilities
  • Product knowledge
  • Upselling strategies
  • Multitasking proficiency
  • Sales expertise

Timeline

Sales Representative

Blue Raven Solar
10.2023 - 12.2023

Outreach Specialist

Ezra's Enterprises LLC
03.2022 - 11.2022

Guest

Advocate, Target
09.2020 - Current

Crew Member

McDonald's Restaurant
03.2019 - 10.2019

High School Diploma -

Waconia High School

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Cole Dobesh