
Dynamic Assistant General Manager at Culvers with proven expertise in staff management and operations. Successfully led a team of 20, enhancing sales performance and streamlining inventory control. Committed to training and developing employees, fostering a culture of excellence and teamwork. Recognized for improving cash handling accuracy and operational efficiency.
Drive sales performance on the floor while overseeing daily operations and leading a team of around 20 employees. Manage cash handling procedures, including preparing deposits, balancing multiple cash drawers, and maintaining safe accuracy. Coordinate scheduling for a workforce of approximately 60 team members. Train and mentor managers on truck order processing, inventory counting, and operational procedures. Onboard and train new managers and team members through hands-on training and leadership support. Ensure efficient store operations by balancing customer service, team leadership, and administrative responsibilities
Worked during summer to tend to horses, and farm fresh lavender. Learned patience skills and handiwork.
Prepared Sit-down Style resturaunt food to guests. Did dishes as well as some prep work
Learned customer service skills at a young age and handled tendering out customers.
Staff management
Inventory control
Operations management
Staff development
Team leadership expertise
Employee relations
Food safety and sanitation
Training and development background
Employee scheduling