Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cole Frank

Payson,AZ

Summary

Dynamic Assistant General Manager at Culvers with proven expertise in staff management and operations. Successfully led a team of 20, enhancing sales performance and streamlining inventory control. Committed to training and developing employees, fostering a culture of excellence and teamwork. Recognized for improving cash handling accuracy and operational efficiency.

Overview

8
8
years of professional experience

Work History

Assistant General Manager

Culvers
Payson AZ
11.2023 - Current

Drive sales performance on the floor while overseeing daily operations and leading a team of around 20 employees. Manage cash handling procedures, including preparing deposits, balancing multiple cash drawers, and maintaining safe accuracy. Coordinate scheduling for a workforce of approximately 60 team members. Train and mentor managers on truck order processing, inventory counting, and operational procedures. Onboard and train new managers and team members through hands-on training and leadership support. Ensure efficient store operations by balancing customer service, team leadership, and administrative responsibilities

Farmhand

Lavender Farm
Pine AZ
05.2022 - 07.2023

Worked during summer to tend to horses, and farm fresh lavender. Learned patience skills and handiwork.

Line Cook

Pinewood Tavern
Pine AZ
02.2021 - 03.2022

Prepared Sit-down Style resturaunt food to guests. Did dishes as well as some prep work

Cashier

Rusty Pine Cone
Pine AZ
07.2018 - 12.2020

Learned customer service skills at a young age and handled tendering out customers.

Education

High School Diploma -

Payson High School
Payson AZ
05.2025

Skills

Staff management

Inventory control

Operations management

Staff development

Team leadership expertise

Employee relations

Food safety and sanitation

Training and development background

Employee scheduling

Timeline

Assistant General Manager

Culvers
11.2023 - Current

Farmhand

Lavender Farm
05.2022 - 07.2023

Line Cook

Pinewood Tavern
02.2021 - 03.2022

Cashier

Rusty Pine Cone
07.2018 - 12.2020

High School Diploma -

Payson High School
Cole Frank