Versatile server and salesmen with 4 years of success providing superior dining experiences for guests. Skilled at explaining options, relaying orders to kitchen staff and tackling special requests. Consistently received splendid customer and manager reviews. Some Entrepreneurial experience in creating an online presence in order to move a product (specifically shoes and clothing items). Well-rounded, and hardworking individual.
Hi, I’m
Cole Heidelberger
Columbus,OH
Summary
Overview
4
years of professional experience
Work History
The BenchStowe, Vermont
Server
11.2021 - Current
Job overview
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Thrived during extremely busy nights although I was the youngest server the restaurant had ever hired.
Tres AmigosStowe, VT
Food Runner
12.2018 - 11.2021
Job overview
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
- Garnished dishes and quickly delivered items to customers, minimizing wait times.
- Cleared tables immediately after guests left in preparation for next party.
Piecasso Pizzeria & LoungeStowe, Vermont
Dish Washer
06.2018 - 08.2018
Job overview
- Cleared, washed and stacked all plates, dining utensils and trays quickly and without breaking.
- Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or countless utensils used often by kitchen staff.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Kept work area clean, dry and free of debris to prevent incidents and accidents.
Education
Stowe High SchoolStowe, Vermont
High School Diploma
06.2022
University Overview
- Currently attending The Ohio State University, as a first-year Business student with a Marketing major.
- Completed AP course in US History, World History, Macroeconomics, English Literature, and Spanish Language and Culture
- 4.7 GPA on a 5 point scale
- National Honor Society Member
- Elected Captain of the Varsity Basketball Team
- Leader of numerous organizations and clubs such as the Quality Youth Development project, and the Business Analytics Club
Skills
- High-Energy and Stamina
- Cool Under Pressure
- Customer Service and Rapport
- Team Player
- Warm and Friendly
- Hospitality Service Expertise
- Sales Experience
- Flexible and Adaptable
- Self-motivated professional
Timeline
Server
The Bench
11.2021 - Current
Food Runner
Tres Amigos
12.2018 - 11.2021
Dish Washer
Piecasso Pizzeria & Lounge
06.2018 - 08.2018
Stowe High School
High School Diploma
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