Summary
Overview
Work History
Education
Skills
Interests
Work Availability
Timeline
SalesAssociate

Cole Kernan

West Des Moines,IA

Summary

Dynamic professional with a proven track record in customer service and teamwork, honed across roles at Target and Pet Paradise. Excelled in enhancing store visual appeal and fostering positive customer relationships, leading to repeat business. Skilled in time management and problem-solving, significantly contributing to team efficiency and productivity without exceeding a 55-word limit. Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets. Offering strong interpersonal skills and natural ability to connect with customers, eager to learn and develop in sales environment. Brings understanding of sales techniques and customer engagement strategies. Ready to use and develop communication and organizational skills in [Desired Position] role.

Overview

4
4
years of professional experience

Work History

Sales Associate

Target
04.2021 - 09.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Listened to customer needs and desires to identify and recommend optimal products.

Dog Caregiver

Pet Paradise
08.2019 - 08.2020
  • Administered medications and attended to specific dietary needs for optimal dog health.
  • Continuously expanded knowledge of canine behavior, attending relevant workshops and conferences for professional growth.
  • Facilitated positive socialization experiences among different breeds and sizes of dogs under supervision.
  • Supported seamless communication between team members during high-stress situations such as emergencies or behavioral incidents.
  • Developed strong bonds with long-term clients, fostering loyalty and repeat business within the community.

Bakery Clerk

HyVee Foods
10.2017 - 10.2018
  • Checked expiration dates and rotated products to verify freshness and avoid spoilage.
  • Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
  • Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.

UPS Warehouse

UPS
03.2018 - 05.2018
  • Maintained a clean and organized work area, contributing to an efficient and safe working environment.
  • Participated in regular team meetings, contributing to the development of new strategies for warehouse efficiency and productivity.
  • Operated various types of material handling equipment safely including forklifts, pallet jacks, and hand trucks to move heavy loads throughout the warehouse facility.
  • Reduced product damages with proper handling techniques and training for warehouse staff.

Education

High School Diploma -

Valley High School
West Des Moines, IA
06-2017

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills

Interests

  • Gym Workouts
  • Enjoy participating in [activity] for overall physical and mental well-being
  • Team Sports
  • I participate in low-impact exercises to strengthen core muscles

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Sales Associate

Target
04.2021 - 09.2021

Dog Caregiver

Pet Paradise
08.2019 - 08.2020

UPS Warehouse

UPS
03.2018 - 05.2018

Bakery Clerk

HyVee Foods
10.2017 - 10.2018

High School Diploma -

Valley High School
Cole Kernan