Cole Lechner
Clearwater,FL
Summary
Hardworking professional with proven relationship-building and time management skills in hospitality and healthcare environments. Successful at handling challenges of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction, and promote long-term loyalty.
Overview
6
6
years of professional experience
Work History
Server
Coco's Crush Bar & Grill
Clearwater, FL
07.2024 - Current
- Efficiently managed multiple tables and high-demand orders, staying organized and focused in fast-paced environments.
- Successfully upsold drinks and menu items, consistently exceeding daily sales goals and driving revenue.
- Adapted to diverse customers and weather conditions, ensuring a smooth and enjoyable guest experience through flexibility and problem-solving.
SERVER
Century Manor Grillhouse
Olean, NY
07.2023 - Current
- Provided excellent customer service by anticipating needs and responding promptly to requests
- Greeted and accommodated guests, building a positive experience from the first interaction
- Demonstrated ability to interact with customers in a friendly and professional manner.
INTERN
Focus PT
Olean, NY
12.2022 - Current
- Gained experience, exposure, and knowledge of career-specific procedures and systems
- Developed strong organizational and time management skills by completing multiple tasks simultaneously
- Displayed effective communication skills with patients during treatment sessions.
Golf Cart ATTENDANT
Bartlett Country Club
Olean, NY
04.2019 - 07.2023
- Performed cleaning duties to keep the golf cart fleet and storage areas in pristine condition
- Demonstrated strong communication skills while interacting with customers and other staff members
- Maintained an organized storage area for all golf carts, ensuring easy access when needed.
Education
Bachelor of Science in Health Science (Kinesiology) -
St. Bonaventure University
01.2024
High School Diploma -
Allegany Limestone Central School
Allegany06-2021
Skills
- Communication Skills
- Sales expertise
- Excellent Team Collaborator
- Time Management
- Customer Service
- Effective customer upselling
References
- Ike Iacono, Executive Chef, Century Manor Grillhouse, 716 307 0499
- Brad Earley, Business Owner, Blue Collar Workwear/ Century Manor Grillhouse, 716 378 2571
- Chris Truman, Vice President Operations, Napoleon Engineering Services, 585 403 9616
Timeline
Server
Coco's Crush Bar & Grill
07.2024 - Current
SERVER
Century Manor Grillhouse
07.2023 - Current
INTERN
Focus PT
12.2022 - Current
Golf Cart ATTENDANT
Bartlett Country Club
04.2019 - 07.2023
Bachelor of Science in Health Science (Kinesiology) -
St. Bonaventure University
High School Diploma -
Allegany Limestone Central School
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