Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Cole Lipira

Huntington Station,NY

Summary

Proven customer service professional with a track record of enhancing customer satisfaction at Sundae Doughnuts and Bacaro Italian Tavern. Demonstrates exceptional time management and communication skills, consistently improving productivity by implementing efficient work practices. Renowned for reliability and professionalism, adept at fostering repeat business through outstanding customer assistance and empathy.

Overview

7
7
years of professional experience

Work History

Cashier

Sundae Doughnuts
07.2020 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.

Restaurant Busser

Bacaro Itilian Tavern
01.2018 - 08.2023
  • Kept a close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Enhanced customer satisfaction by clearing and cleaning tables promptly after guests left.
  • I maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
  • Assisted servers in managing their sections effectively, providing timely water refills and bread service.
  • Worked quickly, communicated with other staff, and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.

Education

High School Diploma -

Walt Whitman Highschool
Huntington Station, NY
06.2024

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Reliability and punctuality
  • Written and verbal communication
  • Professionalism and Courtesy

Accomplishments

- Accepted into the National Junior Honor Society

- Graduated with honors and being inducted onto the principles list

- Varsity Captain of my high school Football and lacrosse teams


Timeline

Cashier

Sundae Doughnuts
07.2020 - Current

Restaurant Busser

Bacaro Itilian Tavern
01.2018 - 08.2023

High School Diploma -

Walt Whitman Highschool
Cole Lipira