Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Cole Martin

Houma,LA

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

4
4
years of professional experience

Work History

Sales Associate

Songy’s Sporting Goods
12.2022 - Current
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Intern

Nicholls State Police Department
01.2024 - 08.2024
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Analyzed problems and worked with teams to develop solutions.
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.

Sales Associate

Academy Sports and Outdoors
07.2020 - 12.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.

Education

Bachelor of Science - Criminal Justice

Nicholls State University
Thibodaux, LA
12-2024

Skills

  • Problem-solving skills
  • Multi-tasking strength
  • Excellent people skills
  • Reliable and punctual
  • Building rapport
  • Service-oriented

Accomplishments

Elected to serve on State 4-H Wetlands Ambassadors Team (2019-20)


Elected for multiple FFA Chapter positions such as Reporter (2017-18), Secretary (2018-19), and President (2019-20)

Timeline

Intern

Nicholls State Police Department
01.2024 - 08.2024

Sales Associate

Songy’s Sporting Goods
12.2022 - Current

Sales Associate

Academy Sports and Outdoors
07.2020 - 12.2022

Bachelor of Science - Criminal Justice

Nicholls State University

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Cole Martin