Cole Samson

Trained new team members on restaurant procedures, menu items, and performance strategies.

• Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
• Instructed servers on proper techniques for taking orders, serving food and providing customer service.
• Operated on phone communications whilst on carside to-go to accurately take down information & assist customers with whatever needs they had.
• Maintained positive and professional attitude to instill business confidence and promote repeat business with customers.