Cole Szramowski
Cheswick
Summary
Offering strong interpersonal skills and natural ability to connect with customers, eager to learn and develop in sales environment. Brings understanding of sales techniques and customer engagement strategies. Ready to use and develop communication and organizational skills in any role.
Overview
3
3
years of professional experience
Work History
Sandwich Artist
SUBWAY®Restaurants
05.2022 - 02.2023
- Greeted guests, promoted specials, and took orders.
- Crafted sandwiches to customer specifications, ensuring freshness and quality.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
- Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
Sandwich Artist
SUBWAY®Restaurants
09.2023 - 10.2024
- Maintained cleanliness and organization of workstation to comply with health standards.
- Trained new employees on food preparation techniques and customer service best practices.
- Assisted in inventory management, tracking stock levels, and placing orders as needed.
- Resolved customer complaints professionally, fostering a positive environment and encouraging repeat business.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
Stocker
John & Gerry's Fruit Market
05.2023 - 10.2025
- Organized inventory layout to enhance product visibility and accessibility.
- Supported customer inquiries by providing information on product locations and availability.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Facilitated smoother store openings by stocking necessary products before each shift.
Sales Associate
Macys Department Store
09.2025 - Current
- Provided exceptional customer service, ensuring positive shopping experiences and fostering customer loyalty.
- Collaborated with team members to maintain a clean and organized sales floor, promoting an inviting atmosphere.
- Utilized point-of-sale systems for transactions, ensuring accuracy in processing sales and handling cash registers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
Bachelor of Science - Communications
PennWest Clarion
Clarion, PA05-2026
High School Diploma -
Cheswick Christian Academy
Cheswick, PA05-2021
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Money handling
- Stocking and receiving
- POS system operation
Timeline
Sales Associate
Macys Department Store
09.2025 - Current
Sandwich Artist
SUBWAY®Restaurants
09.2023 - 10.2024
Stocker
John & Gerry's Fruit Market
05.2023 - 10.2025
Sandwich Artist
SUBWAY®Restaurants
05.2022 - 02.2023
Bachelor of Science - Communications
PennWest Clarion
High School Diploma -
Cheswick Christian Academy
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