Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst
Cole Tokle

Cole Tokle

Adair,IA

Summary

Proven track record of establishing and maintaining strong client relationships that drive sales growth. Able to identify and capitalize on sales opportunities quickly, resulting in increased market share and revenue. Proficient in CRM tools and Microsoft Office Suite, enhancing sales productivity and client management. Expertise in tailoring sales strategies to diverse customer needs, increasing customer satisfaction and loyalty. Strategic problem-solving skills with a focus on achieving sales targets and overcoming obstacles. Effective under pressure, consistently meeting and exceeding sales goals in high-stress environments. Collaborative team player, skilled at coordinating with cross-functional teams to drive sales success.

Overview

10
10
years of professional experience

Work History

Regional Sales Representative

JELD-WEN
01.2017 - Current
  • Represent JELD-WEN professionally by presenting and selling company products and sales programs
  • Train Menards team members on selling JELD-WEN products and services
  • Identify and resolve concerns of store associates and management
  • Develop and strengthen relationships with Menards employees, contractors, and team members
  • Manage stock windows, focusing on the correct assortment and rate of sale.

Customer Care Representative

JELD-WEN
02.2015 - 01.2017
  • Provided customer service by delivering product and service information and resolving issues
  • Addressed product or service problems by diagnosing the issue, offering the best solution, expediting corrections, and following up to ensure resolution
  • Managed over 200 warranty claims efficiently, ensuring customer satisfaction
  • Gained exceptional understanding of JELD-WEN products.

Youth Counselor

Four Oaks
07.2014 - 01.2015
  • Delivered counseling services to adolescents and young children
  • Developed and implemented structured learning activities for children
  • Created appropriate treatment plans for troubled children and families
  • Observed and assessed children's behavior in group and one-on-one settings.

Education

Bachelor of Arts in Sociology -

The University of Iowa
12.2014

Skills

  • Sales strategy development
  • Customer Relationship Management software
  • Leads Prospecting
  • Territory Management
  • Competitor Analysis
  • Lead prospecting
  • Account development

Timeline

Regional Sales Representative

JELD-WEN
01.2017 - Current

Customer Care Representative

JELD-WEN
02.2015 - 01.2017

Youth Counselor

Four Oaks
07.2014 - 01.2015

Bachelor of Arts in Sociology -

The University of Iowa
Cole Tokle