Cole Veirs
Dagsboro,DE
Summary
Dedicated server with strong customer service and conflict resolution skills. Committed to creating welcoming dining experiences while ensuring timely order preparation and effective communication.
Overview
7
7
years of professional experience
Work History
Server
Patsys
Bethany Beach, DE
06.2022 - Current
- Provided attentive customer service in fast-paced dining setting to enhance guest experience.
- Provided excellent customer service to ensure satisfaction.
- Took customer orders and entered them accurately into POS system to ensure smooth transactions.
- Delivered food orders promptly and courteously.
- Worked with kitchen staff to support timely order preparation.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Executed opening and closing duties, setting up dining area and restocking supplies for efficient operations.
Retail Specialist
Bethany Surf Shop
Bethany Beach, Delaware
06.2019 - 04.2022
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted customers with product selection and provided expert advice.
- Assisted with customer requests and answered questions to improve satisfaction.
- Trained new staff on customer service standards and operational procedures.
- Managed inventory levels and organized merchandise displays to enhance visibility.
- Collaborated with team members to maintain a clean and welcoming store environment.
Education
Global Business, Concrentrating Operations Managme
University of Delaware
Newark, DE09-2026
Skills
- Customer service
- Team collaboration
- Project management
- Inventory management
- Conflict resolution
- Effective communication
Timeline
Server
Patsys
06.2022 - Current
Retail Specialist
Bethany Surf Shop
06.2019 - 04.2022
Global Business, Concrentrating Operations Managme
University of Delaware