Summary
Overview
Work History
Education
Skills
Timeline
Server

Cole Vonderahe

Server
Petaluma,CA

Summary

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Consistently recognized for sales performance and excellence in customer service.

Overview

3
3
years of post-secondary education
14
14
years of professional experience

Work History

Server

Lagunitas Brewing Company
Petaluma, CA
10.2012 - Current
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Greeted and maintained relationships with regular customers.
  • Applied comprehensive knowledge of wine, cider and beer as well as appropriate entree pairings, increasing daily beverage sales.

Sales Associate

L.A. Fitness
Laveen, AZ
09.2010 - 10.2011
  • Implemented up-selling strategies, encompassing recommendation of accessories and equipment.
  • Answered customer questions regarding equipment and accessories and explained how to properly use.
  • Educated customers on promotions to enhance sales.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Kept facilities clean, neat and organized at all times to give areas professional and fresh appeal.
  • Self managed onsite and offsite sales, including cold calls with up to date promotions and information

Shift Lead

In N Out Burger
Petaluma, CA
06.2006 - 08.2010
  • Maintained safe working environment by observing safety procedures, policies and regulations.
  • Trained and mentored new employees to maximize team performance.
  • Responded to and resolved customer questions and concerns.
  • Inventoried materials on weekly basis to identify and resolve discrepancies, maintaining highly accurate and current records.
  • Completed store opening and closing procedures, including setting up registers and checking products.
  • Helped store management meet standards of service and quality in daily operations.

Education

High School Diploma -

Casa Grande High School
Petaluma, CA
08.2004 - 05.2007

Skills

Food sales and promotion

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Timeline

Server

Lagunitas Brewing Company
10.2012 - Current

Sales Associate

L.A. Fitness
09.2010 - 10.2011

Shift Lead

In N Out Burger
06.2006 - 08.2010

High School Diploma -

Casa Grande High School
08.2004 - 05.2007

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