Summary
Overview
Work History
Education
Skills
References
Affiliations
Timeline
Generic

Cole yost

Nashville

Summary

Dynamic professional with a strong background in customer service and crisis intervention. Skilled in effective communication and de-escalation techniques, I excel at fostering positive relationships and ensuring client satisfaction. Committed to maintaining high standards of care and support in every interaction.

Overview

6
6
years of professional experience

Work History

Sales Associate

Lowes
Nashville
07.2025 - Current
  • Assisted customers in selecting paint products and colors for home projects.
  • Maintained inventory of paint supplies and ensured product displays were organized.
  • Greeted customers and answered inquiries about products, services, and prices.

Clinical Associate

Cumberland Heights Treatment Center
Kingston Springs
08.2023 - 05.2025
  • Assisted in crisis intervention by implementing de-escalation techniques.
  • Maintained patient confidentiality and adhered to ethical standards of care.
  • Provided support to patients by being an emotionally safe resource during inpatient stay.
  • Maintained accurate medical records in accordance with HIPAA regulations.

Delivery Driver

Papa John's Pizza
06.2020 - 07.2023
  • Delivered packages to customer doorsteps and business offices.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
  • Supported kitchen staff in food preparation tasks

Education

Bachelor of Arts - History And Political Science

Huntington University
Huntington, IN
05.2022

High School Diploma -

Columbia City High School
Columbia City, IN
05.2017

Skills

  • Customer service
  • Effective communication
  • Crisis intervention
  • De-escalation techniques
  • Adaptability
  • Emotional intelligence
  • Critical thinking
  • Historical research
  • Written communication
  • Research skills

References

Evan Lee

  • Title: Admissions Specialist
  • Company: Promises Behavioral Health
  • Address: 645 Old Hickory Blvd Nashville, TN 37209
  • Phone: (252) 373-7636
  • Email: evanjlee17@gmail.com

Caroline Cirone

  • Title: Staff Development Coordinator
  • Company: Cumberland Heights
  • Address: 350 Old Hickory Blvd, Nashville, TN 37221
  • Phone: (630)-386-1022

Dr. Jeffery B. Webb, PH. D.

  • Title: Professor of History & Political Science
  • Institution: Huntington University
  • Address: 2303 College Avenue, Huntington IN, 46750
  • Phone: (260)-226-1695
  • Email: jwebb@huntington.edu

Affiliations

Volunteer, Community Harvest Food Bank, Albion, IN (2020)

Timeline

Sales Associate

Lowes
07.2025 - Current

Clinical Associate

Cumberland Heights Treatment Center
08.2023 - 05.2025

Delivery Driver

Papa John's Pizza
06.2020 - 07.2023

Bachelor of Arts - History And Political Science

Huntington University

High School Diploma -

Columbia City High School
Cole yost