Coleen Lynch
Bullard
Summary
Diligent [Desired Position] with solid background in service writing and strong grasp of customer service protocols. Proven ability to enhance service department efficiency and customer satisfaction through effective communication and organizational skills. Demonstrated problem-solving abilities and attention to detail in coordinating repairs and managing service records.
Overview
18
18
years of professional experience
Work History
Service Writer
Aramark
Bullfrog, UT
11.2016 - Current
- Managed documentation for service operations, maintaining accurate records of transactions and work orders.
- Assisted in inventory management, helping maintain appropriate stock levels for parts department.
- Worked effectively with repair staff and parts providers, staying current on availability and service processes.
- Logged work orders and change orders into [Software] database to track job status.
- Utilized industry-specific software programs efficiently to manage work orders, invoices, and customer information.
- Gathered information through research and vendor inquiries to provide job estimates.
- Maintained strong professional relationships with vendors, enabling prompt delivery of necessary parts for repairs.
- Participated in ongoing training programs to stay current with industry trends and best practices.
Boat Cleaner
Aramark
Bullfrog, UT
04.2016 - 11.2016
- Conducted thorough cleaning of boats, ensuring high standards of hygiene and appearance.
- Utilized specialized cleaning tools and products to maintain boat interiors and exteriors.
- Assisted in training new staff on effective cleaning techniques and safety protocols.
- Inspected boats post-cleaning to ensure adherence to quality control standards.
- Removed loose dirt and debris from interior of boat, using interior vacuum cleaner.
- Utilized cleaning agents, cleaning devices and applicators to treat areas to remove grime, rust and grease.
Boat Cleaner
Aramark
Bullfrog, UT
05.2015 - 11.2015
- Performed thorough cleaning and maintenance of boats to ensure high standards of cleanliness and presentation.
- Operated specialized cleaning equipment and tools to enhance efficiency and effectiveness in cleaning tasks.
- Conducted routine inspections of boats for cleanliness, reporting any maintenance issues promptly to management.
- Assisted in inventory management of cleaning supplies, ensuring adequate stock levels were maintained at all times.
Home Health Care Provider
Critical Nurse Staffing
Grand Junction, CO
05.2010 - 05.2014
- Administered medication and monitored patient vital signs to ensure optimal health outcomes.
- Developed and implemented personalized care plans in collaboration with healthcare teams.
- Assisted patients with daily living activities, promoting independence and dignity.
Housekeeper
Hampton Inn Suites
Kayenta, AZ
05.2008 - 07.2008
- Maintained cleanliness and organization of guest rooms according to established standards.
- Assisted with laundry services, ensuring timely availability of clean linens for guests.
- Conducted regular inspections of common areas, reporting maintenance issues promptly.
- Collaborated with team members to ensure efficient housekeeping operations during peak times.
Education
High School Diploma -
Richfield High School
Richfield, UT05-2006
Skills
- Order preparation
- Customer Service
- Cost estimates
- Trained in Motility Inventory Management Software
- Dock Master Inventory Management Software
- Data Entry
- Administrative tasks such as answering phones, filing work orders
- Assisting with pay roll duties such as time entry, adjusting & making corrections
Timeline
Service Writer
Aramark
11.2016 - Current
Boat Cleaner
Aramark
04.2016 - 11.2016
Boat Cleaner
Aramark
05.2015 - 11.2015
Home Health Care Provider
Critical Nurse Staffing
05.2010 - 05.2014
Housekeeper
Hampton Inn Suites
05.2008 - 07.2008
High School Diploma -
Richfield High School