Compassionate professional with extensive experience in customer service and patient care. Skilled in time management and documentation, consistently delivering high-quality care and maintaining patient satisfaction.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Colony Center For Health & Rehabilitation
Abington, MA
01.1994 - 02.2007
Delivered compassionate patient care, ensuring comfort and safety during daily activities.
Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Assisted nursing staff with vital sign monitoring and documentation for accurate patient assessments.
Collaborated with multidisciplinary teams and families to develop personalized care plans for residents.
Assisted patients with daily living activities for enhanced comfort and wellbeing.
Implemented infection control measures to maintain a safe environment for residents and staff.
Manager
Laundry Time
Brockton, MA
02.2007 - 03.2026
Streamlined operations by implementing efficient workflow processes in daily laundry services.
Managed inventory control systems to ensure optimal stock levels of supplies and materials.
Trained and mentored staff on operational best practices to enhance service quality.
Developed and enforced safety protocols, ensuring compliance with industry regulations.
Oversaw customer service initiatives, resolving issues to maintain high satisfaction rates.