Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Coleen Rodrigues

Brockton,MA

Summary

Compassionate professional with extensive experience in customer service and patient care. Skilled in time management and documentation, consistently delivering high-quality care and maintaining patient satisfaction.

Overview

32
32
years of professional experience
1
1
Certification

Work History

Certified Nursing Assistant

Colony Center For Health & Rehabilitation
Abington, MA
01.1994 - 02.2007
  • Delivered compassionate patient care, ensuring comfort and safety during daily activities.
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted nursing staff with vital sign monitoring and documentation for accurate patient assessments.
  • Collaborated with multidisciplinary teams and families to develop personalized care plans for residents.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Implemented infection control measures to maintain a safe environment for residents and staff.

Manager

Laundry Time
Brockton, MA
02.2007 - 03.2026
  • Streamlined operations by implementing efficient workflow processes in daily laundry services.
  • Managed inventory control systems to ensure optimal stock levels of supplies and materials.
  • Trained and mentored staff on operational best practices to enhance service quality.
  • Developed and enforced safety protocols, ensuring compliance with industry regulations.
  • Oversaw customer service initiatives, resolving issues to maintain high satisfaction rates.

Education

Certificate - Nursing Assistant

Catholic Charities
Brockton, MA
06.1993

High School Diploma -

Brockton High School
Brockton, MA
06.1990

Skills

  • Customer service
  • Patient care
  • Time management
  • Documentation and reporting
  • Compassion and empathy
  • HIPAA compliance
  • Multitasking and organization
  • Medication assistance
  • Infection control practices
  • Companionship and emotional support

Certification

  • CNA - Certified Nurse Assistant

Timeline

Manager

Laundry Time
02.2007 - 03.2026

Certified Nursing Assistant

Colony Center For Health & Rehabilitation
01.1994 - 02.2007

Certificate - Nursing Assistant

Catholic Charities

High School Diploma -

Brockton High School