Colin Annetti
Des Plaines,IL
Summary
Motivated employee with excellent time management skills. True problem-solver remains calm under pressure to meet departure schedules. Has experience with both the problem solving side from programming, and the customer management side from managing and working at a bank.
Overview
11
11
years of professional experience
Work History
Manager
Amici Resturant
07.2020 - Current
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
Big Data Developer
DMD Marketing Corporation
01.2015 - 08.2020
- Wrote software that scaled to petabytes of data and supported millions of transactions per second.
- Acted as expert technical resource to programming staff in program development, testing and implementation process.
- Worked in hybrid environment where legacy and data warehouse applications and new big-data applications co-existed.
- Engaged with business representatives, business analysts and developers and delivered comprehensive business-facing analytics solutions.
- Compiled, cleaned and manipulated data for proper handling.
Teller/Banker
Village Bank And Trust
04.2013 - 06.2015
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Assisted with training of new tellers on policies and procedures.
- Followed up on customer complaints and provided solutions to enhance customer satisfaction.
Education
Bachelor of Arts - Sociology
University of Illinois At Urbana-Champaign
Champaign, IL12.2011
Skills
- Operations Management
- Staff Development
- Complex Problem-Solving
- Strategic Planning
Timeline
Manager
Amici Resturant
07.2020 - Current
Big Data Developer
DMD Marketing Corporation
01.2015 - 08.2020
Teller/Banker
Village Bank And Trust
04.2013 - 06.2015
Bachelor of Arts - Sociology
University of Illinois At Urbana-Champaign
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