Summary
Overview
Work History
Education
Skills
Timeline
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Colin Kenney

Louisville,KY

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

6
6
years of professional experience

Work History

Sales Representative

Shane Co.
10.2023 - Current
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Achieved sales goals consistently by building strong rapport with clients and understanding their needs.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Increased customer satisfaction by providing personalized and knowledgeable service to diamond buyers.

Data Entry

Eva's Court Divas
12.2022 - Current
  • Improved data accuracy by meticulously verifying and correcting information during entry.
  • Streamlined data processing by consistently meeting deadlines for time-sensitive projects.
  • Enhanced team productivity with efficient communication and collaboration on various data entry tasks.
  • Reduced errors and increased efficiency through thorough proofreading and editing of entered data.

Insurance Broker

Family First Life
05.2021 - 12.2022
  • Calculated quotes and educated potential clients on insurance options.
  • Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
  • Developed sales leads from direct referrals, networking and targeted marketing campaigns.
  • Strategized with clients to create customized insurance policy packages while informing clients of investment opportunities to protect assets.

Managing Partner

Out Of This World Marketing
04.2019 - 07.2021
  • Established and implemented business procedures and process improvements.
  • Analyzed and presented financial standings and cost effectiveness to other partners and investors.
  • Increased revenue with successful promotional strategies and reductions in costs.
  • Increased client base by implementing effective marketing strategies and fostering long-term relationships.

Territory Manager

Radon Remedies
11.2017 - 04.2019
  • Established successful account relationships by building rapport and maintaining consistent communication.
  • Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
  • Worked with vendors and suppliers to support timely delivery of products and services.
  • Researched competitor activity and used findings to develop sales growth strategies.

Education

High School Diploma -

Saint Xavier
Louisville, KY
05.2017

Skills

  • Competitor Research
  • Sales Forecasting
  • Account Development
  • Business Development
  • Email Marketing
  • Building/Managing Business Relationships
  • Streamlining Process
  • Cross-selling And Upselling
  • Communication
  • Active Listening
  • Team Building
  • Organization
  • Leadership Skills
  • Quick Learner
  • Revenue Generation
  • Lead Prospecting
  • Account Management
  • Sales Development
  • Sales Consultation
  • Sales Closing
  • Strategy Development

Timeline

Sales Representative

Shane Co.
10.2023 - Current

Data Entry

Eva's Court Divas
12.2022 - Current

Insurance Broker

Family First Life
05.2021 - 12.2022

Managing Partner

Out Of This World Marketing
04.2019 - 07.2021

Territory Manager

Radon Remedies
11.2017 - 04.2019

High School Diploma -

Saint Xavier

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Colin Kenney