Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Colin-Marc Vassell

Middlebury,CT

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

6
6
years of professional experience

Work History

Sales Development Representative

Right Capital
11.2021 - Current


  • Accelerated sales cycle by effectively addressing customer concerns, presenting tailored solutions, and negotiating favorable contract terms.
  • Built and managed accurate sales pipeline to maintain high volume of activity.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

Bank Teller

Wells Fargo
11.2018 - 09.2021
  • Trained new hires on customer service policies and procedures.
  • Identified fraudulent activities by diligently monitoring transactions and reporting suspicious activity to management.
  • Increased efficiency within the teller line by sharing best practices among colleagues, leading to shorter wait times for customers.
  • Exceeded personal sales goals consistently by proactively engaging with customers and identifying their financial needs.
  • Supported branch management in achieving operational excellence through adherence to regulatory guidelines and internal procedures.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Support Staff

Maggie Mcfly
03.2018 - 03.2019
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Facilitated event planning by securing venues, arranging catering services, and coordinating logistics for successful outcomes.
  • Assisted in managing schedules, coordinating meetings, and maintaining calendars for optimal time management.
  • Assisted in training new staff members on company procedures and practices enabling their smooth integration into the workplace environment.

Education

Bachelor of Arts - Legal Studies

Quinnipiac University
Hamden, CT
05.2017

Associate of Arts - Criminal Justice

Briarcliffe College
Bethpage, NY
12.2015

High School Diploma -

Hargrave Military Accademy
Chatham, VA
05.2013

Skills

  • Salesforce proficiency
  • Leads Prospecting
  • Customer Relationship Building
  • Relationship Development
  • Goal-oriented mindset
  • Organization and Time Management
  • Verbal Communication
  • Teamwork and Collaboration
  • Dependable and Responsible

Languages

French
Full Professional

Timeline

Sales Development Representative

Right Capital
11.2021 - Current

Bank Teller

Wells Fargo
11.2018 - 09.2021

Support Staff

Maggie Mcfly
03.2018 - 03.2019

Bachelor of Arts - Legal Studies

Quinnipiac University

Associate of Arts - Criminal Justice

Briarcliffe College

High School Diploma -

Hargrave Military Accademy

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Colin-Marc Vassell