Colin Matile
Overland Park,KS
Summary
Efficient host skilled in managing guest experiences and operational flow in fast-paced environments. Known for productivity and ability to complete tasks swiftly while maintaining high standards of service. Specialized skills include reservation management, customer service excellence, and communication. Excel in using empathy, adaptability, and problem-solving to enhance guest satisfaction and streamline restaurant operations.
Overview
3
3
years of professional experience
Work History
Host
Iron Horse Bar and Grill
Overland Park, Kansas
05.2024 - 08.2024
- Spoke with patrons to drive satisfaction with food and service.
- Notified the server after seating parties in the section to facilitate prompt service.
- Communicated with servers about new tables, changes in food availability, and customer comments.
Sales Associate
Rally House
Overland Park, Kansas
11.2023 - 04.2024
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Placed special orders or called other stores to find desired items.
- Built and maintained relationships with peers and upper management to drive team success.
Line Associate
Waterway Carwash
Overland Park, Kansas
12.2021 - 07.2022
- Allocated material and labor resources to promote on-time and under-budget project completion.
- Communicated with distributors to acquire necessary equipment for projects.
- Demonstrated strong organizational skills while managing multiple tasks simultaneously.
Education
BBA - Business Administration
University of Kansas
Lawrence, KS05-2028
High School Diploma -
Blue Valley Northwest Highschool
Overland Park05-2024
Skills
- Customer service
- Sales strategies
- Data analysis
- Project management
- Team collaboration
- Financial reporting
- Inventory management
- Detail-oriented
- Effective multitasking
Accomplishments
- Recruitment Chairmen (Phi Delta Theta)
- Football Captain
Timeline
Host
Iron Horse Bar and Grill
05.2024 - 08.2024
Sales Associate
Rally House
11.2023 - 04.2024
Line Associate
Waterway Carwash
12.2021 - 07.2022
BBA - Business Administration
University of Kansas
High School Diploma -
Blue Valley Northwest Highschool
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