COLIN MURPHY
Huron,Oh
Summary
Competent Assistant Director with 2 years of demonstrated experience making independent decisions, researching, and solving problems. Collects and analyzes data to identify trends and operational changes. Exceptional oral and written communication skills with flexibility to manage through ambiguity with minimal direction. Proven leadership skills Works well with others Scheduling and coordination skills Individual accountability Team cooperation Business goals
Overview
13
13
years of professional experience
Work History
Server
Longhorn Steakhouse
Sandusky, OH
03.2023 - Current
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Caddie
Top Golf
Columbus , OH
08.2022 - 11.2022
- Bring drinks to customers
- Ensure they have a good experience
EXPERIENCE ASSISTANT DIRECTOR
Pro Connections
Columbus, Ohio
04.2019 - 02.2022
- Leading a team of individuals to consult and gain new customers for Direct
- Energy
- In charge of planning territory, making sure everyone is accurately completing the task and going to help if and when needed
- Leading meetings and training new individuals coming as well
- Along with conducting interviews and on boarding new agents for the company.
ELECTRICIAN
Milano Electric
Cleveland, Ohio
02.2019 - 04.2019
- Working with a team to complete wiring for new homes and businesses
- Learning quickly on the job and taking new tasks to complete as well.
MACHINE OPERATOR
Darice
Strongsville, Oh
01.2017 - 01.2019
- Reviewed and interpreted work orders from instructions given to determine requirements for that particular job
- Followed safety protocols to best get the job completed
- Organized work orders to easily assemble and unload when completed.
CABLE INSTALLATION TECHNICIAN
Spectrum
Cleveland, Oh
06.2016 - 01.2017
- Responded to dispatch requests for service calls and arrived at site with timeliness and professionalism
- Compiled correct parts, equipment, and documentation for all service calls
- Communicated with customers to assess needs, understand equipment malfunctions, or offer technical support.
ASSISTANT KITCHEN MANAGER
Quaker Steak and Lube
Medina, Oh
01.2015 - 01.2017
- Coached staff to elevate performance and achieve productivity, quality, and customer satisfaction standards
- Managed inventory and controlled labor costs to reach profit goals
- Managed food and supply orders, coordinated shipments, and monitored compliance procedures to align operational standards with performance goals
- Upheld standards for freshness to enhance food production, product rotation, and meal presentation.
SHIFT LEADER
Romeos
Medina, Oh
01.2013 - 01.2015
- Prepared shift reports, keeping management informed of daily operations
- Communicated with patrons to build personable rapport and resolve issues
- Addressed schedule deficiencies and contacted unscheduled employees to fill shifts for unexpected absences
- Delegated tasks, communicated expectations, and directed workflows to improve performance
- Managed operations during shift, with total awareness of activities of employees and customers.
Education
HIGH SCHOOL DIPLOMA -
Elyria Catholic
05.2012
Skills
- Customer service
- Computer skills
Timeline
Server
Longhorn Steakhouse
03.2023 - Current
Caddie
Top Golf
08.2022 - 11.2022
EXPERIENCE ASSISTANT DIRECTOR
Pro Connections
04.2019 - 02.2022
ELECTRICIAN
Milano Electric
02.2019 - 04.2019
MACHINE OPERATOR
Darice
01.2017 - 01.2019
CABLE INSTALLATION TECHNICIAN
Spectrum
06.2016 - 01.2017
ASSISTANT KITCHEN MANAGER
Quaker Steak and Lube
01.2015 - 01.2017
SHIFT LEADER
Romeos
01.2013 - 01.2015
HIGH SCHOOL DIPLOMA -
Elyria Catholic