Colleen Didion
Huron
Summary
Dynamic and results-driven professional with a strong work ethic and exceptional customer service skills, honed at Ducks Grill and Bar. Proven ability to enhance guest engagement and satisfaction through effective team management and conflict resolution. Experienced in cash handling and safe food practices, ensuring a high-quality dining experience.
Overview
2027
2027
years of professional experience
Work History
Server
Rainbow Restaurant
- Provided exceptional customer service by promptly addressing guest inquiries and needs.
- Assisted in maintaining cleanliness and organization of dining area to enhance guest experience.
- Collaborated with kitchen staff to ensure timely and accurate food delivery to tables.
- Learned menu items thoroughly to offer informed recommendations to guests.
- Engaged with guests to create a welcoming atmosphere, enhancing overall dining satisfaction.
Substitute Teacher, K-12
Dedicated School Staffing
Vermilion, OH
10.2024 - Current
- Implemented lesson plans in accordance with curriculum standards to ensure educational continuity.
- Adapted instructional strategies to meet diverse student needs and learning styles effectively.
- Established classroom management techniques that fostered a positive learning environment.
- Collaborated with full-time teachers to assess student progress and address academic challenges.
Manager
Ducks Grill and Bar
Jacksonville, NC
01.2006 - 03.2013
- Oversaw daily operations to ensure efficient service delivery and customer satisfaction.
- Managed staff scheduling and performance evaluations to enhance team productivity.
- Developed training programs for new hires, fostering skill development and team cohesion.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
High School Diploma -
Washington High School
Ogden06.2002
Skills
Strong work ethic
Exceptional customer service
Cash handling
Guest engagement
Customer service
Safe food handling
Timeline
Substitute Teacher, K-12
Dedicated School Staffing
10.2024 - Current
Manager
Ducks Grill and Bar
01.2006 - 03.2013
Server
Rainbow Restaurant
High School Diploma -
Washington High School