Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Colleen Lenney

824 Rue Labeau Circle

Summary

Skilled in classroom management and customer service, I excel in fostering relationships and solving problems. At YMCA of South Florida, I enhanced engagement and maintained high standards of behavior and performance. My leadership in retail settings, proven by effective team coordination and cash handling expertise, underscores my adaptability and commitment to excellence.

Knowledgeable with solid background in developing engaging lesson plans and fostering positive learning environment. Successfully guided students to achieve academic milestones through innovative teaching methods. Demonstrated proficiency in classroom management and curriculum development.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Teacher

YMCA of South Florida
01.2023 - Current
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.

Cashier Team Lead

Big Lots Stores, Inc.
12.2016 - 12.2022
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.

Cashier Team Lead

ABC Fine Wine & Spirits
03.2015 - 11.2016
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.

Education

High School Diploma -

Miami Beach Senior High
05-1984

Skills

  • Classroom management

  • Relationship building

  • Critical thinking

  • Lesson planning

  • Customer service

  • Team leadership

  • Problem-solving

  • Cash handling

  • Positive attitude

  • Punctual and reliable

  • Cash handling expertise

Accomplishments

  • Resolved product issue through consumer testing.
  • Supervised team of 8 staff members.

Certification

  • First Aid/CPR/AED Instructor Certification – American Red Cross.

Languages

Spanish
Professional Working
English
Full Professional

Timeline

Teacher

YMCA of South Florida
01.2023 - Current

Cashier Team Lead

Big Lots Stores, Inc.
12.2016 - 12.2022

Cashier Team Lead

ABC Fine Wine & Spirits
03.2015 - 11.2016

High School Diploma -

Miami Beach Senior High

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Colleen Lenney