Colleen Madsen
Chandler,AZ
Summary
Adept at maintaining confidentiality and streamlining operations, I excelled as a Senior Administrative Assistant at Northrop Grumman, enhancing document management and customer relations. Skilled in Microsoft Office and documentation practices, I fostered a positive, efficient workplace, demonstrating strong organizational and interpersonal abilities. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
25
25
years of professional experience
Work History
Senior Administrative Assistant
Northrop Grumman
11.1997 - 02.2023
- Over 25 years supporting multiple engineering departments and government programs. Last assignment was supporting an engineering group of over 500 while also being the primary analysis release administrator.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Education
Blue Ridge High School
Pinetop AZSkills
Proficient in:
Microsoft Office suite
Concur travel and expense reporting
Documentation management/release
Timeline
Senior Administrative Assistant
Northrop Grumman
11.1997 - 02.2023
Blue Ridge High School
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