Colleen McAuliffe
Racine,WI
Summary
Dynamic server with a strong work ethic and exceptional customer service skills, honed at Texas Roadhouse. Proven ability to engage guests and collaborate with kitchen staff, ensuring timely food delivery and a seamless dining experience. Recognized for maintaining high hygiene standards and cultivating lasting relationships with patrons.
Overview
2024
2024
years of professional experience
Work History
Server
Texas Roadhouse
- Delivered exceptional customer service to enhance dining experiences.
- Assisted in training new staff on menu items and service protocols.
- Ensured cleanliness and organization of tables and dining areas.
- Collaborated with kitchen staff to facilitate timely food delivery.
Server
Mason's Eatery & Pub
Kenosha, WI
04.2021 - 08.2023
- Delivered exceptional customer service to enhance dining experiences.
- Collaborated with kitchen staff to facilitate timely food delivery.
- Handled cash transactions accurately and processed payments efficiently.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Server
Marina Garden
Kenosha, WI
08.2020 - 08.2021
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Education
No Degree - Psychology
Triton College
River Grove, ILHigh School Diploma - General Studies
Mother Theodore Guerin
River Grove, IL06-1986
Skills
Strong work ethic
Exceptional customer service
Guest engagement
Hospitality service expertise
Professional appearance
Team collaboration
Timeline
Server
Mason's Eatery & Pub
04.2021 - 08.2023
Server
Marina Garden
08.2020 - 08.2021
Server
Texas Roadhouse
No Degree - Psychology
Triton College
High School Diploma - General Studies
Mother Theodore Guerin