Colleen McDermott
Phoenixville,PA
Summary
Dynamic Co-Manager with a proven track record at Westover Companies, adept at resolving complex customer complaints and enhancing resident satisfaction. Excelled in managing staff, maintaining meticulous attention to budgets, and fostering community through monthly resident events. Skilled in both leadership and financial management and consistently ensuring operational excellence and customer loyalty.
Overview
21
21
years of professional experience
Work History
Co Manager
Westover Companies
07.2003 - 11.2024
- Resolved complex customer complaints promptly and effectively, maintaining high levels of customer satisfaction while protecting business interests.
- Ensuring residents needs come first.
- Collecting rents monthly.
- Paying invoices promptly.
- Set up resident get together monthly.
- Selling apartment homes weekly
Education
High School Diploma -
Archbishop Kennedy
Conshohocken, PA06-1986
Skills
- Managing staff daily
- Detail oriented
- Adhered to time schedules
- Paid close attention to budgets monthly
- Addressed resident concerns in a timely maner
Timeline
Co Manager
Westover Companies
07.2003 - 11.2024
High School Diploma -
Archbishop Kennedy
Similar Profiles
Tenisha StrattonTenisha Stratton
Assistant Property Manager at Westover CompaniesAssistant Property Manager at Westover Companies
Nydia OrtizNydia Ortiz
Property Manager at Westover CompaniesProperty Manager at Westover Companies
Caitlin CollinsCaitlin Collins
Employee Development Manager at The Westover CompaniesEmployee Development Manager at The Westover Companies
Dave TomlinsonDave Tomlinson
Team Leader Manager at Chick-fil-ATeam Leader Manager at Chick-fil-A
David DetwilerDavid Detwiler
Customer Success Manager at Iron MountainCustomer Success Manager at Iron Mountain