Summary
Overview
Work History
Education
Skills
Timeline
Generic

Colleen McMurray

New Haven,CT

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

4
4
years of professional experience

Work History

Lead Sales Representative

Autac
04.2022 - 05.2023
  • Provided exceptional customer service to foster client loyalty and satisfaction.
  • Led sales team to exceed quarterly sales goals.
  • Monitored sales team performance and provided constructive feedback.
  • Kept detailed track of sales and customer information in company system.

Customer Service Representative

JAK LLC Sales Agency
05.2019 - 09.2022
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Administrative Assistant

New England Medical Specialties
09.2020 - 04.2022
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.

Education

No Degree - Business

Gateway Community College
New Haven, CT

High School Diploma -

Jonathan Law High School
Milford, CT
06.2016

Skills

  • Time Management
  • Team Leadership
  • Payment Processing
  • Sales Transaction Processing
  • Invoice Filing
  • Call Monitoring
  • Customer Care
  • Client Satisfaction
  • Sales Presentation
  • Special Orders
  • Meeting and Exceeding Sales Goals

Timeline

Lead Sales Representative

Autac
04.2022 - 05.2023

Administrative Assistant

New England Medical Specialties
09.2020 - 04.2022

Customer Service Representative

JAK LLC Sales Agency
05.2019 - 09.2022

No Degree - Business

Gateway Community College

High School Diploma -

Jonathan Law High School

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Colleen McMurray