Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager

Colleen Therrien

Taunton,MA

Summary

Experienced retail manager with a focus on sales enhancement and team performance over 15 years. Skilled in recruiting, coaching, and developing staff to drive engagement and productivity. Expertise in visual merchandising and operational management to align with business strategies. Notable success in surpassing sales targets and cultivating customer loyalty.

Overview

24
24
years of professional experience

Work History

Assistant Manager

J. Jill
01.2022 - 09.2025
  • Established strong partnerships with JJill executives and vendors to drive collaborative initiatives.
  • Fostered a customer-focused environment that elevated sales through effective coaching of associates.
  • Recruited and trained a high-performing team of Brand Associates and Experts.
  • Collaborated with visual teams for precise execution of floor sets, aligning with brand standards.
  • Managed daily operations to ensure compliance and improve procedural efficiency.
  • Evaluated sales performance, inspiring associates to exceed targets.

Assistant Manager

Ann Taylor
01.2017 - 01.2022
  • Recognized as top credit performer by leading staff to exceed sales and credit targets.
  • Upheld visual merchandising excellence through strategic execution of floor sets.
  • Nurtured long-lasting client relationships by providing exceptional customer service.
  • Directed promotions, markdowns, inventory management, and compliance with company guidelines.
  • Increased team motivation through goal-oriented performance coaching and recognition practices.
  • Drove community involvement and charitable initiatives to bolster brand presence.

Co-Manager

White House | Black Market
01.2011 - 01.2017
  • Oversaw store operations, enhancing scheduling efficiency and sales tracking accuracy.
  • Executed floor sets to align with brand merchandising strategies.
  • Cultivated client loyalty through personalized outreach and associate coaching on performance.

Co-Manager

Victoria’s Secret
01.2002 - 01.2010
  • Managed recruitment and training processes for sales associates, resulting in improved team efficiency.
  • Executed daily operations while ensuring adherence to brand standards and visual merchandising guidelines.
  • Developed action plans based on sales report analysis to optimize performance outcomes.

Education

High School Diploma -

Attleboro High School
Attleboro, MA

Skills

  • Leadership & Team Development
  • Sales Growth & Goal Achievement
  • Visual Merchandising
  • Customer Experience
  • Recruiting & Training
  • Compliance & Operations

Timeline

Assistant Manager

J. Jill
01.2022 - 09.2025

Assistant Manager

Ann Taylor
01.2017 - 01.2022

Co-Manager

White House | Black Market
01.2011 - 01.2017

Co-Manager

Victoria’s Secret
01.2002 - 01.2010

High School Diploma -

Attleboro High School

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Colleen Therrien