Collin Flores
Premise Technician
Magnolia,TX
Summary
Diligent professional known for unwavering dedication and meticulous attention to detail, and a steadfast commitment to continuous growth and education. Consistently delivering exceptional results. Strive to exceed expectations while fostering positive client relationships through outstanding customer service skills. Perceptive Premises Technician looking to build upon skills and tackle new responsibilities. Strengths in troubleshooting technical issues with accuracy and speed and providing consistent and quality technical support to customers daily. Responsible, reliable and a true self-starter.
Overview
7
7
years of professional experience
2
2
Languages
Work History
Premise Technician
AT&T
11.2018 - Current
- Install and configure telecom services, including internet, television and home phone for residential and business premises.
- Diagnose and resolve issues using testing, troubleshooting techniques and ensuing functionality.
- Perform routine maintenance.
- Provide exceptional customer support, addressing inquiries and concerns, providing guidance on services.
- Maintained documentation of work activities to track service history and ensure compliance with company standards and regulations.
- Adhere to safety guidelines and regulations to ensure safety of myself and others.
- Train newly hired technicians to be prepared for Premise Technician workload and experience.
Service Porter
Federal Maintenance
11.2017 - 10.2018
- Drive company vehicle to multiple business commercial squares and maintain properties.
- Clean parking lots, storefronts, vacant buildings and rear service entries.
- Monitor and report any issues to company and property owners & management.
Parts Warehouse Tech
Gillman Subaru
11.2016 - 10.2017
- Enhanced customer satisfaction by maintaining updated stock levels and ensuring fast delivery of products.
- Organized physical inventory counts periodically, keeping accurate records of stock levels at all times.
- Handled order processing tasks, from receipt through invoicing, ensuring accuracy in documentation and effective communication with customers.
- Managed daily operations for smooth functioning of parts warehouse, ensuring timely order fulfillment, including picking up and delivering parts.
Education
No Degree - The Non-Technical Skills of Eff. Data Scientists
Wharton County Junior College
Sugar Land, TX 05.2001 -
High School Diploma -
Lamar Cons High School
Rosenberg, TX 05.2001 -
Skills
Timeline
Premise Technician
AT&T
11.2018 - Current
Service Porter
Federal Maintenance
11.2017 - 10.2018
Parts Warehouse Tech
Gillman Subaru
11.2016 - 10.2017
No Degree - The Non-Technical Skills of Eff. Data Scientists
Wharton County Junior College
05.2001 -
High School Diploma -
Lamar Cons High School
05.2001 -
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