Collin Headley
Omaha,NE
Summary
Focused on boosting dealer profits by closing deals with speed and efficiency. Excellent interpersonal, communication and analytical abilities. Trained and motivates salesmen to improve closing rates and service quality.
Overview
6
6
years of professional experience
Work History
F&I Manager
Edwards CDJR of Omaha
02.2023 - 07.2024
- Worked hand and hand with the desk and sales team to resolve any issues that arose during the sales process. Ensuring a seamless transaction for the customer.
- Improved CSI by entitling a efficient process, also by making the transaction transparent.
- Consistently met and exceeded the profit goals. Making the dealership more profitable.
- Trained the sales staff to help them be a better salesman, and scouting for the next finance manager.
- Ensuring that all of the deals that are done in house are sent to the bank extremely fast to make sure we can keep the profit flowing.
Automotive Sales Consultant
Baxter CDJR of Omaha / Edwards CDJR of Omaha
07.2020 - 02.2023
- Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
- Delivered exceptional customer service, addressing concerns and resolving issues promptly.
- Developed strong relationships with customers for repeat business and referrals.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Boosted customer satisfaction by providing personalized consultations and vehicle recommendations.
Auto Detailer
Baxter CDJR of Omaha
08.2019 - 07.2020
- Detailed vehicles daily for the dealership.
- Enhanced customer satisfaction by providing thorough interior and exterior detailing services.
- Maintained a clean and organized workspace, ensuring every vehicle was detailed efficiently and safely
- Cleaned upholstery, carpet and other surfaces by using cleaning agents, applicators and cleaning devices.
- Buffed vehicles body panels and blemishes in the paint to make sure they looked brand new
Service Lot Porter
Baxter CDJR of Omaha
11.2018 - 08.2019
- Increased efficiency in vehicle movement, effectively managing keys.
- Communicated with service team and other staff to assist customers.
- Ensured timely delivery of vehicles to customers by coordinating with the technicians and advisors.
Education
Finance And Insurance Manager Compliance - Finance And Insurance
Dealer Alliance
Dallas07.2023
High School Diploma -
Millard North High School
Omaha05.2018
Skills
- Customer Satisfaction
- Operational Efficiency
- Funding procedures
- Attention to Detail
- Time Management
- Reliability
- Positivity
- Leadership
- Team focused
- CDK
- Credit analysis
- Compliance Management
Car enthusiast
Was born into a car family, was not a big fan of cars until I was around 12 years old and fell in love with a GTO Judge. Since then I have picked up the car genes from my dad and grandpa. At the moment I have 2 leisure cars, one being a 1999 Pontiac Trans Am and one being a 2009 Cadillac CTS V.
Timeline
F&I Manager
Edwards CDJR of Omaha
02.2023 - 07.2024
Automotive Sales Consultant
Baxter CDJR of Omaha / Edwards CDJR of Omaha
07.2020 - 02.2023
Auto Detailer
Baxter CDJR of Omaha
08.2019 - 07.2020
Service Lot Porter
Baxter CDJR of Omaha
11.2018 - 08.2019
Finance And Insurance Manager Compliance - Finance And Insurance
Dealer Alliance
High School Diploma -
Millard North High School
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