Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Collin Henry

Jersey City,NJ

Summary

Offering solid foundation in teamwork and mechanical aptitude, eager to learn and develop in hands-on environment. Brings understanding of basic HVAC principles and ability to follow safety guidelines and procedures. Ready to use and develop problem-solving and technical skills in HVAC Helper role.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Dispatcher

NYU Langone Health- Tisch Hospital
04.2023 - Current
  • Promoted teamwork among colleagues by proactively assisting others when needed.
  • Facilitated smooth transitions between shifts by properly documenting unresolved calls and ongoing incidents.
  • Managed high-stress situations to ensure caller calmness, using effective communication and problem-solving skills.
  • Solid ability to work in a team environment along with the ability to work independently with minimal supervision

Host Associate

NYU Langone Health- Tisch Hospital
04.2020 - 04.2023
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Collaborated with kitchen staff to communicate dietary restrictions or special requests from customers, ensuring accurate meal preparation.

Pot Washer

NYU Langone Health- Tisch Hospital
06.2018 - 03.2020
  • Reduced wait times for clean pots and pans by promptly washing and drying items as they arrived in the dishwashing area.
  • Exhibited exceptional attention to detail while thoroughly removing stubborn stains or burnt-on residue from pots and pans without causing damage to equipment or surfaces.
  • Increased staff morale by keeping up with high-volume demands, ensuring that clean pots were readily available when needed.
  • Contributed to positive workplace environment through effective communication with team members and offering assistance when necessary.

Security Officer

Securitas Security Services USA
07.2014 - 11.2017
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

Food Clerk

Food Basics Supermarket
06.2010 - 03.2013
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations. Labeled and scanned customer food items to complete sales.
  • Implemented creative merchandising techniques that showcased products attractively, driving sales growth in key categories.
  • Enhanced customer satisfaction by providing efficient and courteous service at the food counter.
  • Stocked shelves and rotated inventory regularly for optimal product freshness and quality.

Education

Engineering - Engineering Mechanics

The Carbone Academy
Brooklyn, NY
06-2024

Skills

  • Work ethic
  • Reliable and trustworthy
  • Attention to detail
  • Teamwork and collaboration
  • Multitasking Abilities
  • Friendly, positive attitude
  • Safety awareness
  • Hand and power tools

Certification


  • Refrigeration Operator Certificate (ROC) - Refrigerating Engineers & Technicians Association. 200 hours

  • EPA Section 608 Technician Certification

Timeline

Dispatcher

NYU Langone Health- Tisch Hospital
04.2023 - Current

Host Associate

NYU Langone Health- Tisch Hospital
04.2020 - 04.2023

Pot Washer

NYU Langone Health- Tisch Hospital
06.2018 - 03.2020

Security Officer

Securitas Security Services USA
07.2014 - 11.2017

Food Clerk

Food Basics Supermarket
06.2010 - 03.2013

  • Refrigeration Operator Certificate (ROC) - Refrigerating Engineers & Technicians Association. 200 hours

  • EPA Section 608 Technician Certification

Engineering - Engineering Mechanics

The Carbone Academy
Collin Henry