Collin Roberson
Skokie,IL
Summary
Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Delivery Driver
Fed Ex Ground
06.2024 - Current
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Overnight Stocker
Whole Foods Market Inc
04.2022 - 08.2024
- Marked stock with identification tags and labels to outline information such as storage locations.
- Created and enforced detailed organization processes to increase quality and service standards.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Filled shortages in available goods by requisitioning merchandise from suppliers based on space, demand and current pricing.
Greeter/Receptionist Administrator
ChicagoTrans Limo
04.2022 - 03.2024
- Handled complaints and questions, and redirected calls to other team members
- Acted as first point of contact and set appointments for prospective clients
- Fulfilled customer requests such as accommodations that are needed
- Oversaw appointment scheduling and itinerary coordination for both client and personnel
- Managed supervisor itinerary and appointments and streamlined scheduling procedures
Stocker
Valli Produce
06.2019 - 11.2022
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Streamlined restocking processes by consolidating backstock and removing damaged or expired items.
- Improved customer satisfaction by promptly locating items and providing product information.
- Assisted customers with special requests, enhancing their shopping experience at the store.
Moving Company
2 Men And A Truck
12.2021 - 10.2022
- Organized storage units efficiently, optimizing space usage while ensuring easy access to belongings when needed by clients.
- Facilitated post-move follow-ups with clients to address any outstanding issues or gather feedback for continuous improvement initiatives.
- Adapted quickly to unexpected changes in timelines or requirements during moves, maintaining professionalism under pressure.
- Managed packing and transportation logistics, providing a stress-free experience for customers during their move.
Pest Control Technician
Mosquito Joe
05.2020 - 10.2021
- Trained new technicians in safety protocols and pest identification, enhancing overall skill set of team.
- Achieved record of zero safety incidents by rigorously adhering to health and safety guidelines during pest control operations.
- Reduced use of invasive pest control methods by identifying and implementing alternative solutions.
- Determined most efficient method to get rid of pests depending upon type of bug and degree of infestation.
Chef/Prep Line Cook
Viet Nom Nom
06.2018 - 07.2019
- Optimized food preparation processes, implementing time-saving techniques without compromising quality.
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Enhanced customer satisfaction by consistently delivering high-quality culinary creations.
- Designed and executed catering menus for high-profile events, adapting offerings to meet diverse client needs.
Chef/Barista
Curt's Cafe
06.2016 - 08.2017
- Adapted menus seasonally, incorporating fresh produce to create visually appealing and flavorful dishes.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
Stocker
Jewel-Osco
12.2015 - 12.2016
- Maintained strong communication with supervisors regarding stock levels, upcoming promotions, and potential display changes.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.
Counselor
Chandler Newberger
05.2014 - 09.2015
- Worked with children of varying age, interest, skill, and developmental levels.
- Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
- Encouraged and promoted inclusion and diversity to foster positive and respectful camp environment and teach campers to appreciate and value differences.
- Administered first aid quickly to provide health and safety
Education
Certificate - IST Technology
Elgin Community College
Elgin, IL04-2024
High School Diploma -
Evans-on Township High School
Evanston, IL06-2019
Skills
- Customer Service
- Safe Driving Record
- Dependable and reliable
- Route Management
Certification
- OSHA Certified
- Evanston Police explorers program/Public Safety
Languages
sign language
Limited Working
Timeline
Delivery Driver
Fed Ex Ground
06.2024 - Current
Overnight Stocker
Whole Foods Market Inc
04.2022 - 08.2024
Greeter/Receptionist Administrator
ChicagoTrans Limo
04.2022 - 03.2024
Moving Company
2 Men And A Truck
12.2021 - 10.2022
Pest Control Technician
Mosquito Joe
05.2020 - 10.2021
Stocker
Valli Produce
06.2019 - 11.2022
Chef/Prep Line Cook
Viet Nom Nom
06.2018 - 07.2019
Chef/Barista
Curt's Cafe
06.2016 - 08.2017
Stocker
Jewel-Osco
12.2015 - 12.2016
Counselor
Chandler Newberger
05.2014 - 09.2015
Certificate - IST Technology
Elgin Community College
High School Diploma -
Evans-on Township High School
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