Collin Tredo
Boone
Summary
Driven and detail-oriented professional with a proven track record at The Ranch at Rock Creek, enhancing guest experiences through exceptional service and strong multitasking abilities. Expert in high-volume dining and wine service, consistently increasing sales with effective upselling. Excels in guest engagement and team collaboration, embodying a strong work ethic and exceptional customer service skills.
Overview
3
3
years of professional experience
Work History
Server
The Ranch at Rock Creek
09.2021 - 07.2023
- Cultivated warm relationships with regular customers.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Server Assistant
The Beirut
01.2020 - 05.2021
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and quickly reset tables for the upcoming reservations.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
Education
International Business
Appalachian State University
Boone, NC05.2027
Skills
- Strong Work Ethic
- Exceptional customer service
- Guest Engagement
- High-volume and High-level dining
- Wine service and pairing knowledge
Timeline
Server
The Ranch at Rock Creek
09.2021 - 07.2023
Server Assistant
The Beirut
01.2020 - 05.2021
International Business
Appalachian State University
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