Colton Holloway
Oceanside,United States
Summary
Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting. Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Sales Associate
New Balance Outlet
11.2024 - Current
- Assisted customers in product selection and provided knowledgeable recommendations.
- Maintained store presentation through effective merchandising and restocking efforts.
- Processed transactions accurately using point-of-sale systems, ensuring a smooth checkout experience.
- Collaborated with team members to achieve daily sales goals and improve customer satisfaction.
- Engaged in training sessions to enhance product knowledge and sales techniques.
- Resolved customer inquiries and concerns promptly to ensure positive shopping experiences.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
IT Technician
Holloway Computers
01.2024 - Current
- Diagnosed and resolved hardware and software issues for diverse client systems.
- Implemented network configuration and maintained system security protocols effectively.
- Provided technical support and guidance to clients, enhancing user experience.
- Conducted routine maintenance on IT equipment, ensuring optimal performance levels.
- Collaborated with team members to develop solutions for complex technical challenges.
- Maintained office PCs and networks.
- Enhanced user experience with thorough troubleshooting and resolution of hardware and software problems.
Low Voltage Technician
AMERICAN SECURITY GROUP, LLC
06.2023 - 04.2024
- Installed low voltage systems including security, alarms and surveillance cameras.
- Conducted routine maintenance on electronic systems to ensure reliability and performance.
- Assisted in troubleshooting system issues, providing effective solutions for operational continuity.
- Collaborated with team members to complete installations within set timelines and quality standards.
- Utilized various tools such as multimeters and cable testers for diagnostics and installation tasks.
- Mounted panels for motion detectors, keypads and controls.
- Proactively identified potential issues in low voltage systems for early resolution, preventing costly future problems.
- Reviewed blueprints and project specifications ahead of time to fully understand all key details of job.
Education
High School Diploma -
Fallbrook Union High School
FallbrookSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Exceptional customer service
- Relationship building
- Cash handling
- Flexible schedule
- Verbal/written communication
- Cash register operation
- Stocking and receiving
- Cash handling accuracy
- Client service
- POS system operation
- Meeting deadlines
- Upselling
- Complex Problem-solving
- Retail store operations
- Professional demeanor
- Adapt to diverse groups
- Cleaning techniques
Accomplishments
- Resolved product issue through consumer testing.
- Sold numerous amounts of New Balance shoes, apparel, and accessories to customers, meeting everyone's needs.
- Completed a great deal of EOM orders for customers, ensuring that we make a sale even if the customer's desired product is not on hand.
Timeline
Sales Associate
New Balance Outlet
11.2024 - Current
IT Technician
Holloway Computers
01.2024 - Current
Low Voltage Technician
AMERICAN SECURITY GROUP, LLC
06.2023 - 04.2024
High School Diploma -
Fallbrook Union High School