Driven Lead Sales Associate with proven success in leadership situations. Committed to exceeding goals, working closely with coworkers and closing sales quickly. Expertise in various sales tactics and negotiations.
Overview
8
8
years of professional experience
Work History
Sales Lead
Ashley Furniture
03.2021 - Current
Trained and mentored new sales associates for maximum performance.
Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.
Up-sold and cross-sold products effectively, driving sales and increasing revenue.
Exceeded sales targets consistently through proactive prospecting, relationship-building, and closing deals.
Shipping and Receiving Manager
Original Granite Bracket
04.2018 - 03.2021
Operated pallet jacks, lift trucks, and hand trucks to move items around warehouse.
Optimized warehouse layout for efficient product flow from receiving to shipping areas, minimizing wasted time in transit between locations.
Pulled, verified, and packaged items for shipment.
Managed inventory control with meticulous attention to detail, ensuring accurate stock levels.
Enhanced shipping efficiency by implementing streamlined processes and procedures.
Reduced shipping errors by implementing a comprehensive quality assurance program.
Key Holder
Harry And David
02.2017 - 04.2018
Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
Trained and supervised new employees to apply best practices in customer service and store operations.
Sales Associate
Harry And David
06.2016 - 02.2017
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Prepared merchandise for sales floor by pricing or tagging.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Engaged with customers to build rapport and loyalty.
Education
Recording Arts And Sound Production - Audio Engineering
Florida Institute of Recording, Sound And Technology, Inc.
Orlando, FL
11.2019
Skills
Stockroom Management
Upselling strategies
Relationship selling
Objection handling
Sales closing
Timeline
Sales Lead
Ashley Furniture
03.2021 - Current
Shipping and Receiving Manager
Original Granite Bracket
04.2018 - 03.2021
Key Holder
Harry And David
02.2017 - 04.2018
Sales Associate
Harry And David
06.2016 - 02.2017
Recording Arts And Sound Production - Audio Engineering
Florida Institute of Recording, Sound And Technology, Inc.