Colton Thigpen
Tuscalosoa
Summary
Dynamic Brand Ambassador with a proven track record at American Eagle AC, excelling in customer engagement and relationship building. Leveraged exceptional communication skills to enhance brand loyalty and drive sales. Adaptable and goal-oriented, consistently contributed to team success through effective collaboration and insightful market feedback.
Overview
1
1
year of professional experience
Work History
Brand Ambassador
American Eagle AC
06.2025 - Current
- Engaged customers through effective product demonstrations and brand storytelling.
- Cultivated brand loyalty by building relationships with target audience.
- Collaborated with team members to execute promotional events and in-store displays.
- Provided feedback on market trends to enhance product offerings and marketing strategies.
- Ensured compliance with visual merchandising standards to maintain brand consistency.
- Monitored inventory levels and reported discrepancies to management for prompt resolution.
- Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
- Showed understanding of customer's personal style and preferences when offering product advice.
Chick -Fil -A Team Member
Chic-Fil-A
05.2024 - 08.2025
- Assisted in daily operations and maintained cleanliness of work area.
- Collaborated with team members to ensure efficient workflow and service delivery.
- Learned safety protocols and adhered to health regulations during shifts.
- Provided support to customers, addressing inquiries and resolving issues promptly.
- Operated equipment and tools effectively while adhering to operational guidelines.
- Adapted quickly to new tasks and responsibilities in fast-paced environment.
- Contributed to team goals by maintaining a positive attitude and strong work ethic.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
Education
High School Diploma -
Northridge High School
Tuscaloosa05-2025
Skills
- Customer service
- Effective communicator
- Exceptional communication
- Customer engagement
- Goal-oriented mindset
- Adaptable personality
- Customer relationship building
- Scheduling
Timeline
Brand Ambassador
American Eagle AC
06.2025 - Current
Chick -Fil -A Team Member
Chic-Fil-A
05.2024 - 08.2025
High School Diploma -
Northridge High School