Detail-oriented E-Commerce Specialist with expertise in customer support, order fulfillment, and product listing optimization. Committed to enhancing online visibility and ensuring customer satisfaction in fast-paced environments.
Overview
6
6
years of professional experience
Work History
E-Commerce Specialist
Goodwill
Oelwein, IA
08.2025 - Current
Managed product listings on e-commerce platforms to enhance online visibility.
Interacted with and sold to e-commerce customers and delivered prompt and courteous service.
Coordinated inventory management and order fulfillment processes for online orders.
Chemical Technician
Geater Machining
Independence, IA
06.2022 - 04.2024
Operated and maintained chemical processing equipment to ensure optimal performance and safety standards.
Analyzed chemical properties and conducted tests to verify product quality and compliance with specifications.
Consistently met project deadlines, effectively managing time-sensitive tasks within a fast-paced work environment.
Crew Member
McDonald's
Independence, IA
08.2020 - 03.2022
Delivered exceptional customer service in fast-paced environment, ensuring customer satisfaction and loyalty.
Operated kitchen equipment and maintained cleanliness standards to ensure food safety compliance.
Collaborated with team members to streamline order processing and improve workflow efficiency.
Managed inventory levels, restocking supplies to minimize shortages during peak hours.
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.