Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Colton Warner

Denver,CO

Summary

Driven professional with a proven track record at Moot House Restaurant, adept in customer service and team collaboration. Excelled in high-pressure environments, boosting customer satisfaction and supporting sales goals at Cobblestone Auto Spa. Skilled in POS software and effective multitasking, consistently exceeding performance targets with a focus on results.

Overview

2
2
years of professional experience
2
2
years of post-secondary education

Work History

Host

Moot House Resturant
08.2024 - Current
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Customer Sales Associate

Cobblestone Auto Spa
01.2023 - 08.2023
  • Provided optimal customer engagement, resulting in increased sales conversions.
  • Adhered to company safety policies regarding floor management and customer interactions.
  • Collaborated with team members to achieve monthly sales targets and consistently exceed performance goals.
  • Delivered outstanding customer service by addressing inquiries promptly and courteously.
  • Answered questions about store policies and addressed customer concerns.

Education

Colorado State University
Fort Collins, CO
05.2022 - 09.2024

Colorado Mesa University
Grand Junction, CO

Skills

Customer Service

Team Collaboration

Multitasking proficiency

Effective Time Management

Team player mentality

Adaptable to change

Professional Appearance

POS Software

Telephone reception

Guest Relations

Up-selling techniques

Effective Multitasking

Customer service expertise

Phone Etiquette

Accomplishments

Did over $20,000 in sales by selling carwash packages at Cobblestone Auto Spa.

Was promoted to a managerial position after just 3 months at the Cobblestone.

Was the captain of the football and basketball team in high school.

Received an athletic scholarship to play football at Colorado Mesa University.

Was promoted from a host to an expo at the Moot House after just 4 weeks.

Timeline

Host

Moot House Resturant
08.2024 - Current

Customer Sales Associate

Cobblestone Auto Spa
01.2023 - 08.2023

Colorado State University
05.2022 - 09.2024

Colorado Mesa University

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Colton Warner